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Brand Certified

Chipotle Mexican Grill

3.8
(950 reviews)

About

Mexican Restaurant
Chipotle North Ridgeville is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
32223 Lorain Rd, North Ridgeville, OH
44039, United States

Hours

Reviews

3.8
950 reviews
5 stars
446
4 stars
201
3 stars
104
2 stars
60
1 star
139

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues such as overly salted dishes, stale chips, and cross-contamination in orders.

Service Issues

Many reviews highlighted poor customer service, including rude staff, incorrect orders, and slow service.

Cleanliness

Numerous customers noted that the restaurant was dirty, with unclean tables and food preparation areas.

Portion Sizes

There were complaints about reduced portion sizes and customers feeling shortchanged on their orders.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and noted positive experiences with food quality and service.
  • MA
    Mohammed Ayyad
    3 days ago
    1.0
    Last time I eat at this chipotle! Rude employees rushed service, terrible portions! Nothing but problems with this location! Don’t even bother! North Olmsted isn’t too far just drive the extra 7 minutes if you want Chipotle!
  • GM
    G m
    Feb 26, 2026
    5.0
    Very impressed with our BYOM pickup. Everything tasted great. Ever since covid chipotle has been trash. Perhaps this is a well run location? We shall see
  • AM
    Ali Mirza
    Feb 4, 2026
    1.0
    Always asking for double meat and being give less then even the “Normal” portion while still being charged for double meat.
  • DD
    Dragon_of_Tragedy
    Jan 21, 2026
    1.0
    The food is pretty terrible if you work third shift coming @ marcs and you come in at 9:30 pm. Nothing, but bottom of the barrel that late. My gift card for Christmas for Chipotle felt like a stocking full of coal.
  • MM
    Megan McQueen
    Jan 9, 2026
    2.0
    I don't usually go to this one so not sure if it was just a one off or what, but the rice, chicken, steak and guacamole were all heavily overly salted. Almost to the point of being inedible. Portions were very skimpy and two out of the three staff members I interacted with left much to be desired. Overall not impressed.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in North Ridgeville?

Chipotle Mexican Grill in North Ridgeville is open daily from 10:45 AM to 11:00 PM.

Does Chipotle Mexican Grill in North Ridgeville offer pickup and delivery services?

Yes, they offer both in-store pickup and delivery services for your convenience.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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