Chipotle Mexican Grill

3.8
945 reviews
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About

Mexican Restaurant
Chipotle North Ridgeville is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
32223 Lorain Rd, North Ridgeville, OH
44039, United States

Hours

Reviews

3.8
945 reviews
5 stars
442
4 stars
201
3 stars
104
2 stars
59
1 star
139

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and unprofessional behavior.

Food Quality

Food quality is inconsistent, with reports of stale chips, overcooked meat, and incorrect orders, leading to dissatisfaction among customers.

Cleanliness

Many reviews highlight poor cleanliness standards, with dirty dining areas and unsanitary food preparation conditions noted frequently.

Portion Sizes

Customers express frustration over reduced portion sizes and inconsistent ingredient amounts, often feeling shortchanged for the price paid.

Positive Experiences

Despite the negative feedback, some customers report excellent experiences with fresh food, good service, and generous portions at this location.
  • RM
    Randy Milczewski
    2 days ago
    1.0
    Last 3 orders have either been missing something or given someone else’s order with my name on the bag. Poor service and quality
  • KC
    Kevin Collins
    Nov 12, 2025
    4.0
    This Chipotle location was fully stocked with all ingredients. Service was quick, portions were generous, and the team was friendly. All the things I hope for at Chipotle!
  • LS
    Linda Sekerak
    Oct 25, 2025
    5.0
    Good
  • TC
    Tobin C
    Oct 20, 2025
    1.0
    We walked into the store it was completely empty a woman with a 444 tattoo across her throat was serving us as we ordered she mumbled under her breath and I could not understand what she was saying I asked her to repeat and after ordering she was actively talking crap about me in front of my face and using profanity I was also severely dissatisfied with the portion size
  • AV
    Aaron Varga
    Oct 19, 2025
    1.0
    I ordered and spent my money at your store twice today at separate times. The first time the order was without lettuce and it was ordered as a salad. I ordered the exact same order a second time later today and it has chicken not steak and no sour cream. I can't waste time nor money on chipotle anymore. I'm praying for you all. God bless. Thanks for saving me 20 bucks a day I was giving your business.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in North Ridgeville?

Chipotle Mexican Grill in North Ridgeville is open daily from 10:45 AM to 11:00 PM.

Does Chipotle Mexican Grill in North Ridgeville offer pickup and delivery services?

Yes, they offer both in-store pickup and delivery services for your convenience.