Chipotle Mexican Grill

3.8
948 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle North Ridgeville is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
32223 Lorain Rd, North Ridgeville, OH
44039, United States

Hours

Reviews

3.8
948 reviews
5 stars
444
4 stars
201
3 stars
104
2 stars
60
1 star
139

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are highly inconsistent, with some praising friendly staff while others report rudeness and poor service.

Food Quality

Food quality varies significantly; some customers enjoy fresh and well-prepared meals, while others complain about stale ingredients and incorrect orders.

Cleanliness

Multiple reviews highlight issues with cleanliness, including dirty tables and unsanitary food preparation areas.

Portion Sizes

There are frequent complaints about reduced portion sizes and inconsistent ingredient amounts, leading to dissatisfaction among customers.
  • MM
    Megan McQueen
    3 days ago
    2.0
    I don't usually go to this one so not sure if it was just a one off or what, but the rice, chicken, steak and guacamole were all heavily overly salted. Almost to the point of being inedible. Portions were very skimpy and two out of the three staff members I interacted with left much to be desired. Overall not impressed.
  • GS
    Gwendolynn Sauer
    5 days ago
    5.0
    Best Chipotle ever! Friendly staff. I've had an issue with my order maybe twice but each time they're always really understanding and accommodating.
  • DK
    David Kolar
    Jan 2, 2026
    1.0
    Worst chipotle I’ve ever ordered an online pickup from. They gave me half a bowl for each order. I’ve never even written a review before and I had to because of how awful this was. Do better chipotle workers we’d like to receive what we paid for
  • KK
    Kareem
    Dec 27, 2025
    5.0
    Great stuff, employees are mad chill and the food slapped, tall funny guy is a great worker give him all the raises
  • RM
    Randy Milczewski
    Nov 22, 2025
    1.0
    Last 3 orders have either been missing something or given someone else’s order with my name on the bag. Poor service and quality

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in North Ridgeville?

Chipotle Mexican Grill in North Ridgeville is open daily from 10:45 AM to 11:00 PM.

Does Chipotle Mexican Grill in North Ridgeville offer pickup and delivery services?

Yes, they offer both in-store pickup and delivery services for your convenience.