Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Mixed reviews on food quality; some items praised while others criticized for being cold or lacking in quantity.
Service Issues
Inconsistent service experiences reported, with some staff being friendly and helpful, while others were rude or unresponsive.
Operational Problems
Frequent complaints about the restaurant being closed during posted hours and issues with order accuracy.
Cleanliness Concerns
Reports of cleanliness issues, including unsanitary conditions and a cockroach found in the kitchen.
Menu Changes
Customers expressed disappointment over discontinued items like potato cakes and changes in portion sizes.
RB
Red B.
Jan 2, 2026
5.0
I didn't get the gentleman's name but he went the extra mile to make me and family welcome. It's rare you find customer service like that now days. Thank you for your kindness
DA
Derrick Anderson
Nov 30, 2025
4.0
The food is good. I like that they are trying different menu options.
LC
Lee Coleman
Nov 19, 2025
1.0
Tried the steak bites for the first time today and people, it will be my last. I bought the 9 piece for almost $10. The pieces were small and dry as sand. Been a long time since I bought and tried a food item that was so bad. Come on Arby’s, you’re better than that. Or are at least you used to be.
SN
Sarah Northrup
Oct 31, 2025
1.0
Some shady people work at this joint. Shakes not made right. Disgusting.
GD
garren decaro
Oct 18, 2025
5.0
Food is always good. Dan N is an amazing manager and leader.