When you're in the mood for bold flavors and customizable wings, look no further than . Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Numerous reviews highlighted rude and unprofessional staff, with many customers feeling ignored or disrespected during their visits.
Order Fulfillment
Customers frequently reported long wait times for their orders, often receiving incorrect or incomplete orders upon pickup.
Food Quality
Many reviews mentioned issues with food quality, including dry wings, greasy items, and unsanitary conditions in the kitchen.
Management Issues
Several reviews pointed to poor management practices, including lack of staff training and inadequate handling of customer complaints.
SS
Simeon
3 days ago
1.0
This Wingstop location refused to take anybody’s order as they solely focused on their digital orders, which was a grand total of 4. It looked like everybody in the kitchen was working, but nothing was getting done. Multiple groups of people would come in, be told it’ll be 3-5 minutes before they can take any orders, then leave after waiting 15+ minutes only to be told it’ll be another 3-5 minutes. The only way around actually getting our food was placing an online order so they would have to take our order. Also, the shift manager had her thumb in the bowl of someone’s order. No gloves, or washing hands between anybody’s order.
AL
Ashley Lopez
Dec 30, 2025
1.0
Horrible experience. Staff was so rude and disrespectful. I have never felt so uncomfortable in my life when ordering food. I placed my online order and I came in and this one guy in particular was very disrespectful. When I asked if my order was ready he had horrible attitude. I was sacred to ask agian after another few minutes and I asked my father to go up and this dude stood up and ignored my father. He went over to the kitchen area and started to aggressively prepare our food. I understand being frustrated at your job but there is a time and a place. I have never seen someone with such disrespect and aggression ever. I have ordered from here before through Uber Eats never in person and I will not be going back. One of the workers also dropped some of our fries on the floor and he picked it up and still put it in our food. I was genuinely shocked about this experience. Horrible.
DT
Danny Tran
Dec 27, 2025
2.0
Very slow crew (only 2 cooking) and 1 older tall African make just sitting down and playing on the computer even when it's busy. The store is very small and now ventilated at all. Very smokey and you will leave smelling like you worked there for 8 hours.
CG
Chris Gergel
Dec 15, 2025
1.0
I called this location to place an order the store employee hung up while I was conveying my order. I called back 4 times and the rep continued hanging up. Being on route to the location, I drove there. The phone was ringing while I walked in, he was sitting in a chair playing on his laptop. Only employee, asked his name, he stated that he was the GM and didn’t need to tell me his name. I asked him why did he hang up. Claimed it was the phone, then asked me what I wanted. No apology, just said that he kept rejecting the call. I asked him why? I never once raised my voice, he accused me of yelling at him and refused service. This middle aged male needs some serious customer service training.
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Cynthia Nieves
Dec 5, 2025
1.0
I truly don’t understand why you get hired to do a job but get mad that you have to do your job!? I called to place an order as soon as I said place an order “umm hold on” ok a couple seconds later “go ahead” with your order I proceed with my order *crickets* “umm hold on” and I’m on hold again. I hung up because it’s truly not worth it!
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings does Wingstop offer?
Wingstop offers classic and boneless wings as well as tenders with over 11 iconic flavors including Lemon Pepper and Original Hot.
What are Wingstop North Olmsted's delivery hours?
Delivery is available every day from 10:30 AM to 1:00 AM.
Can I pick up my order directly from Wingstop?
Yes, in-store pickup is available daily from 10:30 AM to 1:00 AM.
Does Wingstop North Olmsted have drive-through service?
No, Wingstop does not offer drive-through service at this location.
What payment methods are accepted at Wingstop?
Wingstop accepts American Express, Discover, Mastercard, and Visa.
How can I order Wingstop for delivery or takeout?
You can order online for carryout or delivery through their menu link: https://www.wingstop.com/location/wingstop-2652-north-olmsted-oh-44070/menu
What nearby food options are available around Wingstop North Olmsted?
Nearby options include Arby's, Burger King, Popeyes® Louisiana Kitchen, Qdoba Mexican Eats, Rosati's Frozen Custard, and Boston Market, providing a variety of fast food, Mexican, and dessert choices.
Which nearby services might be useful when visiting Wingstop?
Fifth Third Bank and KeyBank are close by for banking needs, Verizon for mobile phones, and several medical centers including UH North Olmsted Health Center.
Are there any nearby entertainment or retail stores near Wingstop?
Yes, Buybacks Entertainment offers music and DVD selections, Cindy's Sew Easy Shoppe has building supplies, and Catherines offers women's clothing and fashion accessories.
What is the address and contact number for Wingstop in North Olmsted?
Wingstop is located at 26261 Lorain Rd, North Olmsted, OH 44070. You can call them at +1 440-919-9464.