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Wingstop

2.4
(153 reviews)

Business Details

26261 Lorain Rd, North Olmsted, OH
44070, United States
(440) 919-9464
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop North Olmsted. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
26261 Lorain Rd, North Olmsted, OH
44070, United States

Hours

Reviews

2.4
153 reviews
5 stars
47
4 stars
3
3 stars
6
2 stars
12
1 star
85

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.

Order Fulfillment

Customers frequently experienced long wait times for their orders, often receiving incorrect or incomplete orders.

Cleanliness and Hygiene

Multiple reviews pointed out unsanitary conditions in the kitchen and dining area, including staff not wearing gloves while handling food.

Food Quality

Many customers reported that the food was poorly prepared, with dry wings and inadequate sauce, leading to dissatisfaction.

Management Issues

Several reviews indicated a lack of effective management, with employees appearing disorganized and unmotivated.
  • TT
    Tamara
    1 day ago
    1.0
    The guy that was making the fries was eating the ones that fell out the bowl. Very unsanitary. I reached out to corporate and never heard anything.
  • TS
    Tricia Shepard
    Jan 22, 2026
    5.0
    When to pick up order and were quick and prompt
  • SS
    Simeon
    Jan 9, 2026
    1.0
    This Wingstop location refused to take anybody’s order as they solely focused on their digital orders, which was a grand total of 4. It looked like everybody in the kitchen was working, but nothing was getting done. Multiple groups of people would come in, be told it’ll be 3-5 minutes before they can take any orders, then leave after waiting 15+ minutes only to be told it’ll be another 3-5 minutes. The only way around actually getting our food was placing an online order so they would have to take our order. Also, the shift manager had her thumb in the bowl of someone’s order. No gloves, or washing hands between anybody’s order.
  • AL
    Ashley Lopez
    Dec 30, 2025
    1.0
    Horrible experience. Staff was so rude and disrespectful. I have never felt so uncomfortable in my life when ordering food. I placed my online order and I came in and this one guy in particular was very disrespectful. When I asked if my order was ready he had horrible attitude. I was sacred to ask agian after another few minutes and I asked my father to go up and this dude stood up and ignored my father. He went over to the kitchen area and started to aggressively prepare our food. I understand being frustrated at your job but there is a time and a place. I have never seen someone with such disrespect and aggression ever. I have ordered from here before through Uber Eats never in person and I will not be going back. One of the workers also dropped some of our fries on the floor and he picked it up and still put it in our food. I was genuinely shocked about this experience. Horrible.
  • DT
    Danny Tran
    Dec 27, 2025
    2.0
    Very slow crew (only 2 cooking) and 1 older tall African make just sitting down and playing on the computer even when it's busy. The store is very small and now ventilated at all. Very smokey and you will leave smelling like you worked there for 8 hours.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

Wingstop partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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