Dunkin'

3.9
658 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve North Olmsted, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
26963 Lorain Rd, North Olmsted, OH
44070, United States

Hours

Reviews

3.9
658 reviews
5 stars
330
4 stars
138
3 stars
64
2 stars
30
1 star
96

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely slow service, with long wait times and orders often not ready on time.

Staff Attitude

Feedback on staff was mixed; while some employees were praised for their friendliness and helpfulness, others were criticized for rudeness and poor customer service.

Cleanliness Issues

Several reviews mentioned cleanliness problems, including dirty dining areas and unsanitary conditions.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and items being out of stock.

Location Challenges

The lack of a drive-thru and limited parking were frequently noted as inconveniences for customers.
  • SR
    srilekha rao
    Dec 19, 2025
    1.0
    The slowest service i ever seen. If you’re late for work just skip this location for coffee. Worst experience!
  • JA
    jimmy al
    Dec 12, 2025
    5.0
    Awesome staff
  • AW
    Adam Widdi
    Oct 26, 2025
    1.0
    Dunkin Needs to do a better job holding these franchises in tact and laying down serious work these are run by franchisees that don’t care
  • LF
    Lori Frazier
    Oct 16, 2025
    1.0
    This will be the last time I go to this dunkin. The last 4 times I have ordered from there, only my drink is ready when I get there. I have to wait for someone to be not busy to ask about my dozen of donuts every time. Today I got whatever donuts they felt like giving me instead of what I ordered because all 4 people working seemed to not have a clue as to what was going on. The young man with dark hair and glasses who makes the drinks has absolute no idea what customer service is, or how to read a ticket. The dunkin on Stearns road will be happy to take my money.
  • AC
    Amanda Cluley
    Oct 16, 2025
    1.0
    I go to Dunkin every single day, but I usually go to the one in Sheffield. This Dunkin in North Olmsted is the slowest Dunkin I have ever seen in my life. I have learned to put my order in at least 10 minutes ahead of time and even when I do that its still not ready then I get there and theres only one guy who is always running around working and the other workers are like zoned out on another planet. I can not figure out how any of them, except the one guy, that is probably closer to 30, have a job. It's just mind blowing me how that store stay afloat and gets anything done.

Frequently Asked Questions About Dunkin'

What are the hours of operation for Dunkin' in North Olmsted, OH?

Dunkin' is open daily from 5:00 AM to 9:00 PM to serve your coffee and breakfast needs.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for your convenience.