Dunkin'

3.9
656 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve North Olmsted, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
26963 Lorain Rd, North Olmsted, OH
44070, United States

Hours

Reviews

3.9
656 reviews
5 stars
329
4 stars
137
3 stars
64
2 stars
30
1 star
96

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service and poor customer interactions, with many mentioning rude or unhelpful staff.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Cleanliness

Several customers noted cleanliness issues within the store, including dirty dining areas and unsanitary practices.

Staff Performance

While some employees received praise for their friendliness and efficiency, many reviews criticized the overall lack of professionalism and work ethic among staff.

Product Availability

Customers expressed disappointment over frequently being out of stock on popular items, impacting their overall experience.
  • AW
    Adam Widdi
    Oct 26, 2025
    1.0
    Dunkin Needs to do a better job holding these franchises in tact and laying down serious work these are run by franchisees that don’t care
  • AR
    Alexander Rosario
    Oct 19, 2025
    5.0
    Great
  • LF
    Lori Frazier
    Oct 16, 2025
    1.0
    This will be the last time I go to this dunkin. The last 4 times I have ordered from there, only my drink is ready when I get there. I have to wait for someone to be not busy to ask about my dozen of donuts every time. Today I got whatever donuts they felt like giving me instead of what I ordered because all 4 people working seemed to not have a clue as to what was going on. The young man with dark hair and glasses who makes the drinks has absolute no idea what customer service is, or how to read a ticket. The dunkin on Stearns road will be happy to take my money.
  • AC
    Amanda Cluley
    Oct 16, 2025
    1.0
    I go to Dunkin every single day, but I usually go to the one in Sheffield. This Dunkin in North Olmsted is the slowest Dunkin I have ever seen in my life. I have learned to put my order in at least 10 minutes ahead of time and even when I do that its still not ready then I get there and theres only one guy who is always running around working and the other workers are like zoned out on another planet. I can not figure out how any of them, except the one guy, that is probably closer to 30, have a job. It's just mind blowing me how that store stay afloat and gets anything done.
  • CL
    Colin L
    Aug 22, 2025
    5.0
    I want to thank Haley(spelling) and the other gal working with Haley in the evening of 8/22. Wish I would have gotten her name as well. They were both so kind, pleasant and patient while my daughter was having an indecisive episode of what flavor of ice cream she wanted. I honestly have had a poor experience our last couple of times at this location but the 2 young ladies today have changed my feelings about this location. Thanks again!

Frequently Asked Questions About Dunkin'

What are the hours of operation for Dunkin' in North Olmsted, OH?

Dunkin' is open daily from 5:00 AM to 9:00 PM to serve your coffee and breakfast needs.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for your convenience.