Numerous reviews highlighted slow service, inattentive staff, and rude interactions, leading to a frustrating dining experience for many customers.
Food Quality
Many customers reported receiving cold, poorly prepared, or incorrect food orders, with specific complaints about the wings being undercooked or overcooked.
Management Concerns
Several reviews mentioned unhelpful or rude management, particularly in resolving issues with orders or customer complaints.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and noted enjoyable experiences during their visits.
LG
lilliana gallimore
2 days ago
2.0
called and jordan was very rude and hung up the phone on me. our server was nice and new but she messed up my order and it tasted like chemicals. also waited 40 minutes for appetizer
RR
Richard Ryder
4 days ago
2.0
How about we put some sauce on these things! When I asked for some extra sauce they said it would cost a dollar more! The chicken was good. Can’t tell you much about the sauce.
AM
Adriana Morales
Jan 5, 2026
5.0
This location is great! food is always good and service is way better than the brooklyn location. the new management is amazing! Bianca Crawford commenting that Jackie is a racist is absolutely insane. she is the sweetest person! calling someone a racist over the phone is wild. you can’t see color through the phone. i swear people love throwing the racial card any chance they get it’s just crazy to me. this location is great! don’t get mad because their togos are booked and busy and they cannot accommodate your orders. places get busy and time slots get filled!
BC
Bianca Crawford
Dec 27, 2025
1.0
I called in this evening to place an order because the website was glitching. I spoke with a Jackie at 7:10pm and she was so rude. I asked to speak with a manager she said she was the general manager. She continued being rude I asked was her actions appropriate; she said yes; I said why because I am black she loudly says YES! I said wow! She said yea and you are racist to because I have biracial kids! For her to openly admit this and then say we are a franchise we can say what we want
CC
Cross
Dec 26, 2025
1.0
I ordered DoorDash from this location and the food was inedible. The fries had to be at least a week old and the bacon melt wasn't made correctly. The sandwich only had meat and cheese. No bacon aioli, no bacon or grilled onions. I would highly advise not going to this restaurant. Horrible food and horrible management.
Frequently Asked Questions About Buffalo Wild Wings
Where is Buffalo Wild Wings located in North Olmsted?
Buffalo Wild Wings is located at 26774 Lorain Rd., North Olmsted, OH 44070.
What are the opening hours of Buffalo Wild Wings on weekdays?
Buffalo Wild Wings is open from 11:00 AM to 11:00 PM Monday through Thursday, and from 11:00 AM to 11:59 PM on Friday.
Does Buffalo Wild Wings offer takeout services?
Yes, Buffalo Wild Wings is categorized as a takeout restaurant, so you can order food to go.
What type of food does Buffalo Wild Wings serve?
Buffalo Wild Wings specializes in Buffalo, New York-style wings with a choice of 26 sauces and seasonings.
Can I contact Buffalo Wild Wings by phone?
Yes, you can reach Buffalo Wild Wings at +1 440-454-8282.
What sports and entertainment options are available at Buffalo Wild Wings?
As a sports bar, Buffalo Wild Wings provides a lively atmosphere with screens to watch sports while enjoying their food and drinks.
What popular restaurants are near Buffalo Wild Wings at 26774 Lorain Rd?
Nearby popular restaurants include Ruby Tuesday, Little Caesars Pizza, and Wendy's, all within close proximity for varied dining options.
Are there shopping options near Buffalo Wild Wings?
Yes, nearby shopping options include Forever 21, Guitar Center, and Simply Affordable Finds, convenient for combining dining with shopping.
What automotive services are available near Buffalo Wild Wings?
Car Parts Warehouse, an automotive parts and repair shop, is located near Buffalo Wild Wings for any car maintenance needs.
What healthcare services can I find close to Buffalo Wild Wings?
Nearby healthcare services include Rockland A Ray DDS LLC (pediatric dentist), Home Instead (home health care), and Kershaw & Szabo Optometrists for eye care.