Buffalo Wild Wings

3.5
579 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
26774 Lorain Rd., North Olmsted, OH
44070, United States

Hours

Reviews

3.5
579 reviews
5 stars
233
4 stars
109
3 stars
61
2 stars
47
1 star
129

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted slow service, inattentive staff, and rude interactions, leading to a frustrating dining experience for many customers.

Food Quality

Many customers reported receiving cold, poorly prepared, or incorrect food orders, with specific complaints about the wings being undercooked or overcooked.

Management Concerns

Several reviews mentioned unhelpful or rude management, particularly in resolving issues with orders or customer complaints.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and noted enjoyable experiences during their visits.
  • LG
    lilliana gallimore
    2 days ago
    2.0
    called and jordan was very rude and hung up the phone on me. our server was nice and new but she messed up my order and it tasted like chemicals. also waited 40 minutes for appetizer
  • RR
    Richard Ryder
    4 days ago
    2.0
    How about we put some sauce on these things! When I asked for some extra sauce they said it would cost a dollar more! The chicken was good. Can’t tell you much about the sauce.
  • AM
    Adriana Morales
    Jan 5, 2026
    5.0
    This location is great! food is always good and service is way better than the brooklyn location. the new management is amazing! Bianca Crawford commenting that Jackie is a racist is absolutely insane. she is the sweetest person! calling someone a racist over the phone is wild. you can’t see color through the phone. i swear people love throwing the racial card any chance they get it’s just crazy to me. this location is great! don’t get mad because their togos are booked and busy and they cannot accommodate your orders. places get busy and time slots get filled!
  • BC
    Bianca Crawford
    Dec 27, 2025
    1.0
    I called in this evening to place an order because the website was glitching. I spoke with a Jackie at 7:10pm and she was so rude. I asked to speak with a manager she said she was the general manager. She continued being rude I asked was her actions appropriate; she said yes; I said why because I am black she loudly says YES! I said wow! She said yea and you are racist to because I have biracial kids! For her to openly admit this and then say we are a franchise we can say what we want
  • CC
    Cross
    Dec 26, 2025
    1.0
    I ordered DoorDash from this location and the food was inedible. The fries had to be at least a week old and the bacon melt wasn't made correctly. The sandwich only had meat and cheese. No bacon aioli, no bacon or grilled onions. I would highly advise not going to this restaurant. Horrible food and horrible management.

Frequently Asked Questions About Buffalo Wild Wings

Where is Buffalo Wild Wings located in North Olmsted?

Buffalo Wild Wings is located at 26774 Lorain Rd., North Olmsted, OH 44070.

What are the opening hours of Buffalo Wild Wings on weekdays?

Buffalo Wild Wings is open from 11:00 AM to 11:00 PM Monday through Thursday, and from 11:00 AM to 11:59 PM on Friday.