Dunkin'

4.0
405 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve North Lima, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
11686 Market St, North Lima, OH
44452, United States

Hours

Reviews

4.0
405 reviews
5 stars
220
4 stars
84
3 stars
29
2 stars
22
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff displaying rude attitudes and unprofessional behavior.

Order Accuracy

Many customers reported issues with incorrect orders and incomplete items, leading to dissatisfaction.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty facilities and unsanitary conditions.

Food Quality

While some customers enjoyed the food, there were complaints about stale donuts and poorly prepared items.

Positive Experiences

Despite the negative feedback, some customers praised the fast service and friendly staff at certain times.
  • KM
    Katelyn Marzec
    Nov 14, 2025
    1.0
    Manager needs to coach employees on proper customer service. There are right ways and wrong ways to deal with customers. Employee’s should realize that customers are watching their expressions and motions. If you work in customer service, a smile and just being nice goes a long way. There was no need for the attitude that I received this morning. My first experience at this location and it will be my last.
  • RS
    Resul Soylu
    Oct 22, 2025
    1.0
    incomplete and incorrect orders
  • ES
    Eric Schubert
    Sep 28, 2025
    2.0
    We used to like coming here. They unfortunately changed the interior to the bland, uncomfortable, corporate garbage. We don't want to eat-in for breakfast with our kids now. They removed all comfortable seating options, removed some seating space, and decided to put in blocky and unforgiving seating with an area for awkward, spaced out weird seating. We miss being able to have our kids in comfortable big seats with plenty of space to eat and relax. Now, we can't even fit at one of the tables without cramming together and being uncomfortable. It is pretty disappointing that, while you might have the illusion of choice to eat-in, this location has decided that they don't want you to, so now you get to suffer for your choice.
  • PG
    Paul Gavin
    Sep 18, 2025
    5.0
    Just as usual as expected very good service very good food except they're out of the pumpkin donuts oh well that happens sometimes
  • AR
    Alissa Reaves
    Sep 3, 2025
    1.0
    The service is horrible. The manger is very disrespectful with her little group of friends. Straight attitude and mean mugging the whole time. When you ask a question they roll their eyes and laugh. Asked for the managers number and her response is i don’t care google it. Contacted the manger and hr. Place is very dirty as well. Do not go here unless you want poor customer service and to be treated poorly. For it being a coffee place maybe they need a coffee to lighten their moods.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in North Lima, OH?

Dunkin' in North Lima, OH is open daily from 5:00 AM to 10:00 PM.

Does Dunkin' North Lima offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.