Dairy Queen Grill & Chill

4.1
576 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
10067 Market St, North Lima, OH
44452-8560, United States

Hours

Reviews

4.1
576 reviews
5 stars
310
4 stars
130
3 stars
61
2 stars
26
1 star
49

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some items being overcooked or cold, while others praised the taste and freshness.

Service Issues

Many reviews highlighted poor customer service, including long wait times, incorrect orders, and rude staff.

Cleanliness

Several customers noted cleanliness issues, such as unpleasant odors and dirty tables, although some mentioned positive experiences with cleanliness.

Staff Friendliness

Despite service issues, many customers appreciated the friendliness of the staff during their visits.

Order Accuracy

There were frequent complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.
  • NT
    Nancy Tancer
    Oct 24, 2025
    5.0
    Had lunch there cook was very good with food
  • IS
    Ismail Sanni
    Oct 16, 2025
    2.0
    Store sticks like sewage and the whipped cream on my shake tastes like really bad, like it’s expired.
  • RD
    Rich D
    Aug 25, 2025
    1.0
    Ordered large onion rings . I kid you not when I opened the bag the onion rings were Burnt beyond recognition. We drove back to take them back for a refund. The older lady up front with one tooth gave me a hard time , she said what caused that was the grease was old. I said , that doesn't matter , why would you put them in my bag knowing they were Burnt. I'll never go back to Dairy Queen Again.
  • HU
    Hollie Upperman
    Aug 24, 2025
    5.0
    Needed a birthday cake super fast! They were great and chose perfectly!
  • RT
    Ron Taylor
    Aug 1, 2025
    1.0
    I know better than to go here, but it’s so close to my house. I went tonight, and it took forever in the drive thru and they got my order wrong. I wanted a normal twist cone and got one covered in peanut butter crunch. I asked for extra sprinkles on the vanilla cup and barely got a dusting. They just seem lost in there at times. It is a constant mistake in this location. I should just drive to Columbiana.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the opening hours of Dairy Queen Grill & Chill in North Lima?

Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.

Is Dairy Queen Grill & Chill wheelchair accessible?

Yes, the location is wheelchair accessible and also offers booster seats, high chairs, and family-friendly seating.