Dairy Queen Grill & Chill

4.1
580 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
10067 Market St, North Lima, OH
44452-8560, United States

Hours

Reviews

4.1
580 reviews
5 stars
314
4 stars
130
3 stars
61
2 stars
26
1 star
49

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some items being overcooked or not fresh, while others praised the taste.

Service Issues

Many reviews highlighted slow service, incorrect orders, and rude staff, indicating a need for improvement in customer service.

Cleanliness

Several customers noted cleanliness issues, including unpleasant odors and dirty tables, which detracted from their experience.

Positive Staff Interactions

Despite the negative feedback, many customers appreciated the friendliness and helpfulness of some staff members.
  • AG
    A “Mav3rick442” G
    Jan 2, 2026
    5.0
    Great experience
  • MH
    Michael Hetric
    Dec 30, 2025
    5.0
    I’m sure the people working here are used to getting some lack luster review about their food, service or whatever. Well I just wanted to say thank you and hopefully make you feel appreciated. My dog got his last meal from here. He was diagnosed with bone cancer a couple months ago at the age of 7. He has been slowing down ever since and hasn’t been able to go on car rides without being in severe pain. Tonight I rolled through to get him his favorite meal, the chicken basket. The girl at the window was very nice and the chicken basket was probably the freshest one I’ve ever had from any DQ, it was like it was meant to be. Despite his lack of appetite he grinned ear to ear, and scarfed it down, he was so happy and was able to forget for a second the pain that he was in. I just wanted to thank you, I know in food service it can sometimes seem like you’re not appreciated but just know there’s a black lab named Rocco that got his favorite last meal because of you.
  • SC
    Susan Compton
    Dec 15, 2025
    5.0
    Little Ice cream cupcake, was very good. I love my ice cream. The Dairy Queens in Maryland are closing up, so I had to enjoy it, even in the below zero temperature.
  • NT
    Nancy Tancer
    Oct 24, 2025
    5.0
    Had lunch there cook was very good with food
  • IS
    Ismail Sanni
    Oct 16, 2025
    2.0
    Store sticks like sewage and the whipped cream on my shake tastes like really bad, like it’s expired.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the opening hours of Dairy Queen Grill & Chill in North Lima?

Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.

Is Dairy Queen Grill & Chill wheelchair accessible?

Yes, the location is wheelchair accessible and also offers booster seats, high chairs, and family-friendly seating.