Customers reported inconsistent food quality, with some items being overcooked or cold, while others praised the taste and freshness.
Service Issues
Many reviews highlighted poor customer service, including long wait times, incorrect orders, and rude staff.
Cleanliness
Several customers noted cleanliness issues, such as unpleasant odors and dirty tables, although some mentioned positive experiences with cleanliness.
Staff Friendliness
Despite service issues, many customers appreciated the friendliness of the staff during their visits.
Order Accuracy
There were frequent complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.
NT
Nancy Tancer
Oct 24, 2025
5.0
Had lunch there cook was very good with food
IS
Ismail Sanni
Oct 16, 2025
2.0
Store sticks like sewage and the whipped cream on my shake tastes like really bad, like it’s expired.
RD
Rich D
Aug 25, 2025
1.0
Ordered large onion rings . I kid you not when I opened the bag the onion rings were Burnt beyond recognition. We drove back to take them back for a refund. The older lady up front with one tooth gave me a hard time , she said what caused that was the grease was old. I said , that doesn't matter , why would you put them in my bag knowing they were Burnt. I'll never go back to Dairy Queen Again.
HU
Hollie Upperman
Aug 24, 2025
5.0
Needed a birthday cake super fast! They were great and chose perfectly!
RT
Ron Taylor
Aug 1, 2025
1.0
I know better than to go here, but it’s so close to my house. I went tonight, and it took forever in the drive thru and they got my order wrong. I wanted a normal twist cone and got one covered in peanut butter crunch. I asked for extra sprinkles on the vanilla cup and barely got a dusting. They just seem lost in there at times. It is a constant mistake in this location. I should just drive to Columbiana.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill in North Lima?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
Is Dairy Queen Grill & Chill wheelchair accessible?
Yes, the location is wheelchair accessible and also offers booster seats, high chairs, and family-friendly seating.
What types of food and treats does Dairy Queen Grill & Chill specialize in?
They specialize in Blizzard® Treats, Chicken Strip Basket, Grillburgers®, soft-serve ice cream cones, shakes & malts, and DQ Cakes.
Does Dairy Queen Grill & Chill provide drive-thru service?
Yes, there is a drive-thru service available for convenient ordering and pickup.
Are restrooms available at Dairy Queen Grill & Chill?
Yes, restrooms are available for customer use.
Can I order online or use a mobile app for deals at Dairy Queen Grill & Chill?
Yes, you can order online through their website and download the Dairy Queen app for exclusive deals and mobile ordering rewards.
What address is Dairy Queen Grill & Chill located at?
It is located at 10067 Market St, North Lima, OH 44452-8560, United States.
Is Dairy Queen Grill & Chill open on holidays?
On certain holidays, such as November 27, 2025, the location is closed. It's best to check ahead for specific holiday hours.
What nearby restaurants can I visit along with Dairy Queen Grill & Chill?
Nearby you can find Steamers Stonewall Tavern, a seafood restaurant and bar, and Gyro Express Bar & Grill, a food truck offering quick meals.
Which hotels are located near Dairy Queen Grill & Chill for lodging options?
Nearby hotels include Motel 6, Holiday Inn Express & Suites Youngstown, Super 8, Budget Inn, OYO Hotel North Lima, Americas Best Value Inn & Suites, and Quality Inn & Suites.
Are there convenient gas stations near Dairy Queen Grill & Chill?
Yes, several gas stations including Food and Gas Mart, Valero, Marathon Youngstown I76 exit 232, Marathon, and Sheetz Gas Station are nearby for your convenience.