Customers reported inconsistent food quality, with some items being overcooked or not fresh, while others praised the taste.
Service Issues
Many reviews highlighted slow service, incorrect orders, and rude staff, indicating a need for improvement in customer service.
Cleanliness
Several customers noted cleanliness issues, including unpleasant odors and dirty tables, which detracted from their experience.
Positive Staff Interactions
Despite the negative feedback, many customers appreciated the friendliness and helpfulness of some staff members.
AG
A “Mav3rick442” G
Jan 2, 2026
5.0
Great experience
MH
Michael Hetric
Dec 30, 2025
5.0
I’m sure the people working here are used to getting some lack luster review about their food, service or whatever. Well I just wanted to say thank you and hopefully make you feel appreciated. My dog got his last meal from here. He was diagnosed with bone cancer a couple months ago at the age of 7. He has been slowing down ever since and hasn’t been able to go on car rides without being in severe pain. Tonight I rolled through to get him his favorite meal, the chicken basket. The girl at the window was very nice and the chicken basket was probably the freshest one I’ve ever had from any DQ, it was like it was meant to be. Despite his lack of appetite he grinned ear to ear, and scarfed it down, he was so happy and was able to forget for a second the pain that he was in. I just wanted to thank you, I know in food service it can sometimes seem like you’re not appreciated but just know there’s a black lab named Rocco that got his favorite last meal because of you.
SC
Susan Compton
Dec 15, 2025
5.0
Little Ice cream cupcake, was very good. I love my ice cream. The Dairy Queens in Maryland are closing up, so I had to enjoy it, even in the below zero temperature.
NT
Nancy Tancer
Oct 24, 2025
5.0
Had lunch there cook was very good with food
IS
Ismail Sanni
Oct 16, 2025
2.0
Store sticks like sewage and the whipped cream on my shake tastes like really bad, like it’s expired.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill in North Lima?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
Is Dairy Queen Grill & Chill wheelchair accessible?
Yes, the location is wheelchair accessible and also offers booster seats, high chairs, and family-friendly seating.
What types of food and treats does Dairy Queen Grill & Chill specialize in?
They specialize in Blizzard® Treats, Chicken Strip Basket, Grillburgers®, soft-serve ice cream cones, shakes & malts, and DQ Cakes.
Does Dairy Queen Grill & Chill provide drive-thru service?
Yes, there is a drive-thru service available for convenient ordering and pickup.
Are restrooms available at Dairy Queen Grill & Chill?
Yes, restrooms are available for customer use.
Can I order online or use a mobile app for deals at Dairy Queen Grill & Chill?
Yes, you can order online through their website and download the Dairy Queen app for exclusive deals and mobile ordering rewards.
What address is Dairy Queen Grill & Chill located at?
It is located at 10067 Market St, North Lima, OH 44452-8560, United States.
Is Dairy Queen Grill & Chill open on holidays?
On certain holidays, such as November 27, 2025, the location is closed. It's best to check ahead for specific holiday hours.
What nearby restaurants can I visit along with Dairy Queen Grill & Chill?
Nearby you can find Steamers Stonewall Tavern, a seafood restaurant and bar, and Gyro Express Bar & Grill, a food truck offering quick meals.
Which hotels are located near Dairy Queen Grill & Chill for lodging options?
Nearby hotels include Motel 6, Holiday Inn Express & Suites Youngstown, Super 8, Budget Inn, OYO Hotel North Lima, Americas Best Value Inn & Suites, and Quality Inn & Suites.
Are there convenient gas stations near Dairy Queen Grill & Chill?
Yes, several gas stations including Food and Gas Mart, Valero, Marathon Youngstown I76 exit 232, Marathon, and Sheetz Gas Station are nearby for your convenience.