Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.1
1,000 reviews
5 stars
519
4 stars
261
3 stars
112
2 stars
29
1 star
79
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on staff friendliness; some praised individual employees while others reported rudeness and poor management.
Order Accuracy
Frequent complaints about incorrect orders and missing items, with some customers expressing frustration over the lack of resolution.
Food Quality
Food quality is inconsistent; some customers enjoyed their meals while others received cold or improperly prepared food.
Cleanliness
Generally clean environment, but some reviews noted issues with restroom cleanliness and dining area upkeep.
Speed of Service
Service speed varies; some customers experienced quick service while others faced long waits and slow drive-thru times.
- SRsherry robyNov 16, 20251.0If I could give it no stars I would. Was there at 10pm on a Sunday, they don't close until midnight. The guy who took my order didn't have ANY manners, had to ask for a straw and when getting the food, it was completely inedible. Must have sat there all day. And my ice tea tastes like water. Never again What a waste of money. And someone should learn how to talk to customers. Not what's your order, and yeah, no thank yous, no have a good night .. too busy messing with his co worker
- BTBrooke TurpinOct 17, 20255.0Devin The Manager Replaced Me Entire Meal Because It Wasn’t Fresh When I Received It , Very Nice Man Thank You
- JTJoshua TsaiOct 12, 20253.0I entered Wendy’s on a Tuesday that definitely felt like a Wednesday wearing a Tuesday hat. The door greeted me politely (10/10 for hospitality), and the soda machine whispered secrets about the nature of time. I ordered a 4 for $4 but received something spiritually closer to a 3.5 for $5, which was fine because math is subjective when the fries are warm. The burger was both square and emotional — like it understood my childhood. Halfway through, a single napkin tried to escape but I caught it, proving destiny is real. The staff moved with the quiet confidence of people who know where the ketchup lives. The Frosty tasted like the color beige trying to remember chocolate. I dipped my fries in it and briefly achieved enlightenment before my straw betrayed me. Would I come back? Absolutely, unless I already am here, which I might be. Final Verdict: 7 out of 5 pickles. Too many spoons, not enough birds.
- NNNOct 5, 20251.0Out of 3 times being here, they messed up the order 3 times. The last time they forgot multiple items and then said that it is Wendy’s policy not to fix errors.
- CRChristy RawdonSep 18, 20251.0Asked for a spicy Asiago meal with no lettuce or tomato, with fries and two cheese sauces. Instead got a homestyle, with lettuce and tomato, with fries and only one cheese sauce that were both ice cold. Called to ask for my money back, and get to drive 20 min out of my way back and forth just to get $12 back. 🙄
Frequently Asked Questions About Wendy's
Is Portage Rd Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in North Canton, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter North Canton, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (330) 499-0636.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Portage Rd Wendy’s serve breakfast?
Yes, this Wendy’s location in North Canton, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on Portage Street NW?
The drive-thru at this Wendy's location is open daily from 6:30 AM to midnight.
Does Wendy's on Portage Street NW serve breakfast?
Yes, this location serves breakfast including combos and classic sandwiches, available through the app or online ordering.
Can I order Wendy's food online or via an app?
Yes, you can order through the Wendy's mobile app or online at order.wendys.com for pick-up, drive-thru, or delivery where available.
Which payment methods are accepted at Wendy's on Portage Street NW?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or get in touch with Wendy's on Portage Street NW?
You can contact them via phone at (330) 499-0636, use their customer care live chat, or fill out the online satisfaction survey on their website.
Are there any other fast food restaurants nearby Wendy's?
Nearby fast food options include Pizza Hut, Arby's sandwich shop, Taco Bell, and another Wendy's location, ideal if you're exploring different dining choices in the area.
What local breakfast spots can I visit near Wendy's on Portage Street NW?
You can visit IHOP nearby for breakfast and brunch, offering classic American breakfast options before or after your visit to Wendy's.
Are there places to shop for home goods near Wendy's on Portage Street NW?
Yes, Bed Bath & Beyond and The Home Depot are nearby retail stores where you can shop for kitchen, bath, and home improvement needs.
Is there a hotel near Wendy's on Portage Street NW for travelers?
Yes, Best Western Plus North Canton Inn & Suites is located nearby, providing convenient lodging for visitors in the area.
What meals are served at Wendy's on Portage Street NW?
This Wendy's serves breakfast, lunch, and dinner daily, offering a variety of menu options for all meal times.