Papa Johns Pizza

3.2
199 reviews
Get DirectionsCallWebsite

Business Details

1115 N MAIN ST, North Canton, OH
44720, United States
(330) 494-9999
https://locations.papajohns.com/united-states/oh/44720/north-canton/1115-n-main-st?utm_source=gmb&utm_medium=organic
GoogleFacebookInstagramTwitter

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in North Canton, OH, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best North Canton pizza for any occasion. Call us for pizza delivery in North Canton or stop by 1115 N MAIN ST for carryout to order the best pizza in North Canton, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1115 N MAIN ST, North Canton, OH
44720, United States

Hours

Reviews

3.2
199 reviews
5 stars
79
4 stars
24
3 stars
18
2 stars
11
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including long wait times on hold, unhelpful staff, and unresolved complaints.

Delivery Issues

Many customers experienced significant delays in delivery, with some orders taking over an hour and a half to arrive, often cold or incorrect.

Food Quality

Feedback on food quality was mixed; while some praised the pizza, others reported issues with soggy crusts, incorrect orders, and unsanitary conditions.

Staff Attitude

While some reviews mentioned friendly staff, others reported rude behavior and a lack of professionalism, particularly during phone interactions.
  • NB
    Nate Blakney
    Dec 30, 2025
    1.0
    Cold VERY COLD
  • LK
    L K
    Dec 27, 2025
    1.0
    Ordered an hour and a half ago. Haven't recieved my pizza, website has claimed it's arriving soon for the last hour and a half. I've been on hold for the last 15 minutes waiting for ANY employee to answer so I can find out where my order is.
  • MH
    Mat Householder
    Dec 22, 2025
    1.0
    Absolutely terrible customer service (corporate, you cannot contact the store) Ordered in early December and we had snow so delivery was chosen. Their driver got stuck in my driveway, it took almost 30-35 minutes to get him out. During that time, all of the food we had ordered (over $40 sat and got cold and soggy-multiple pizzas and wings), and when I filled out the survey to ask to be contacted, the send me a coupon for a free pizza "to make it right" I responded and never heard back from. Won't buy from this chain again.
  • JW
    Joseph Willis
    Dec 22, 2025
    2.0
    I just gotta know what happened and why did this pass as acceptable smh what are y'all doing here.
  • TK
    Todd Knisley
    Nov 17, 2025
    2.0
    Tried the "Grand Papa" Pizza this evening. I typically lean toward NY thin crust pizza. This was very much like that traditional NY style, but the flavor profile really fell flat for me. It was also a very "dry" Pizza. It didn't work for me, especially for the price.
Read more reviews on Google

Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for delivery at Papa Johns Pizza in North Canton?

Delivery is available from 10:30 AM to 11:00 PM Monday through Thursday and Sunday, and from 10:30 AM to midnight on Friday and Saturday.

Does Papa Johns Pizza offer takeout services? What are the hours?

Yes, takeout is available from 10:30 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.