Location.com logo
Brand Certified

Dunkin'

4.1
(507 reviews)

Business Details

(330) 494-9821
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve North Canton, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4898 Portage St NW, North Canton, OH
44720, United States

Hours

Reviews

4.1
507 reviews
5 stars
296
4 stars
83
3 stars
49
2 stars
18
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unprofessional behavior from staff, particularly in the drive-thru.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and inconsistent food quality.

Food Quality

Customers frequently mentioned dissatisfaction with food items, including cold or stale products.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good coffee.
  • CV
    Cathy Viscounte
    2 days ago
    3.0
    Very nice, young kids. Need trained. Unfair to schedule these kids on busy mornings with very little assistance.
  • JA
    Jordan Anderson
    Feb 14, 2026
    1.0
    Wasn’t answering the order box when they were open and I could see employees inside. Not the first time this has happened here.
  • TK
    Taylor Knepper
    Feb 6, 2026
    1.0
    Leaving one star because since when is Dunkin Donuts not allowed to give out pup cups? Does Dunkin Donuts hate dogs? Starbucks gives out FREE pup cups. I will never go to a Dunkin Donuts again. My poor pup loves pup cups and I even asked if I could pay for it, and simply just get a cup of whipped cream and they told me no.
  • LM
    Lisa Mumford
    Jan 8, 2026
    1.0
    I ordered a drink with light ice and I got half a drink and would not fix it !!
  • MS
    Megan “Tatt” Sandor
    Jan 2, 2026
    1.0
    So me and my fiance stopped at dunkin' donuts to get a hot coffee Boston cream donut and 10 munchkins before heading to our next client to remove snow. We got two regular coffees and we forgot to say, you know we wanted cream and sugar and how much we wanted in each. We pull up to the window to pay and this older lady completely snaps an attitude with my fiance.Who by the way it's a very low speaker, he doesn't like confrontation. I know for a fact he probably smiled at her when asking and she literally changed her whole demeanor caught an attitude and slammed the little flippin' drive-thru window in his face while saying I'm going to put it in there 😳🙄🤔 like whoa lady it seems to me according to the rest of the reviews as well that this is probably the one worker that doesn't need to be interacting with clients! Especially when there paid to promote good customer service to the customers. I mean what else are you getting paid for? I would definitely either move her in the back or tell her to hit the road! She is definitely not bringing customers back to your store. So we're probably not coming back to the store it was our first time there and it was our last time. "I forgot to mention after that whole situation she wasn't even the lady that brought the donuts an our drinks to the window that's how butthurt she acted over asking if we could tell her how many creams and sugars we wanted added to our coffees before she rudely slammed the door or drive through window in my fiance's face 🙄"

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: