Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Mixed reviews on pizza quality; some praised it as the best, while others reported overcooked or poorly topped pizzas.
Customer Service
Customer service experiences varied widely, with some praising staff friendliness while others reported rudeness and poor handling of orders.
Cleanliness
The restaurant was generally noted for being clean, but some customers expressed concerns about food safety and hygiene.
Delivery Issues
Delivery times were frequently criticized, with reports of delays and incorrect orders leading to customer dissatisfaction.
Value for Money
Customers felt that prices were high relative to the quality of food received, with some expressing disappointment in portion sizes.
EE
Ehryianah
Sep 17, 2025
4.0
I took my daughter there for lunch because she had a Doctor's appointment. So I wanted to feed her before she went back to school and we got many 10 inch pizzas and they were fabulous. Private hot fresh customer service was outstanding would recommend.
I wish I delivered to my house though I lived too far them to do so.
TD
Tom Dawson
Aug 4, 2025
5.0
Best pizza on the planet !!!
DA
Dee Anderson
Aug 1, 2025
1.0
Pizza was over cooked not flavorful or tasteful. Also called yesterday after placing online order and thought staff was rude who i talked to. Definitely love donatos but this location i been to twice and both times was horrible. I'll stick to Massillon location and so should others.
RV
Rod Villanueva
Jul 30, 2025
2.0
Use to be good but slowly declining. Most of the workers seemed upset to be there. They say what they need to say but with attitude.
Clean restaurant but the vibe and atmosphere is depressing. Food is pretty good not amazing but not bad.
This place definitely need some change. Will not be going to this location. Lots of pizza places near by that are way better. And provide better experience.
MN
Ms. Nichols
Jul 24, 2025
3.0
Pizza was dry and too salty. I was disappointed. My grandkids recommended them to me. Go figure. Some kids today don't know what good food (even good pizza) tastes like.
What payment options are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I order Donatos Pizza online or through an app?
Yes, you can order online at Donatos.com or via their mobile apps available on the Apple App Store and Google Play Store.
Does Donatos Pizza accommodate customers with special needs?
Donatos Pizza has wheelchair accessible entrances and restrooms, as well as high chairs for families with children.
What types of food products are available at Donatos Pizza?
Donatos Pizza offers pizza, oven-baked subs, appetizers, and desserts.
What nearby places can customers visit before or after dining at Donatos Pizza?
Customers can visit nearby spots like Laura's Candy & Nuts for sweets or Aero Tech Hobbies for toys and crafts before or after enjoying pizza at Donatos.
Are there any nearby services that might be helpful to customers visiting Donatos Pizza?
Yes, nearby services include KeyBank for financial needs and Grabengo cafe for coffee or smoothies, providing convenient options close to Donatos Pizza.
What entertainment or community spots are located near Donatos Pizza?
Nearby, customers can explore the Stark County District Library or attend events at the Hoover Lodge #770 and Masonic Temple for social and community activities.