Chipotle Mexican Grill

3.7
664 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Main & Applegrove is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1472 N Main St, North Canton, OH
44720, United States

Hours

Reviews

3.7
664 reviews
5 stars
319
4 stars
117
3 stars
68
2 stars
44
1 star
116

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times for orders.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about undercooked ingredients and incorrect orders.

Cleanliness

Numerous customers noted that the restaurant was often dirty, with overflowing trash and unclean dining areas.

Order Accuracy

A significant number of reviews mentioned issues with incorrect or incomplete orders, particularly with online and takeout orders.

Staffing Issues

Several reviews indicated that the location was often understaffed, leading to slow service and inadequate food preparation.
  • JW
    Jessica Wilhelm
    2 days ago
    2.0
    The last few orders tasted like the meat was just recooked to warm it up again. Very hard and dry. I even stopped going for a year and then tried it again recently and it was still the same thing.
  • ME
    matt earle
    Dec 29, 2025
    1.0
    Have to be honest, the worst Chipotle I have ever gone to. For the last three weeks every online order they have forgotten something. Today was the 3rd time. I didn't even go back this time, I am so over that place. Should I have checked my orders? Sure, but I assumed they did their job.
  • GW
    G W
    Dec 28, 2025
    1.0
    The closing crew is so bad at this location, the food is always nasty and not cooked out it should be. I’m not sure if top management knows how this store is being ran at night time. But there needs to be a higher up here to monitor this location at nights, because whoever the shift supervisor is. They are not doing a good job.
  • DG
    Drew Groves
    Dec 26, 2025
    1.0
    This is my first review ever giving. 0/10 preparation for holidays. No chicken, no steak, Undercooked rice, and the cashier said she would get me the smoked tobacco if there wasn’t any over on the drink counter. Went back to get it, and they said they don’t have any. Well, I saw a bottle in the back, she acted confused to not give it out. Unreal.. From standing in line (3 people in front of me) to leaving the location was 22 minutes. bunch of kids running this location, avoid at all cost.
  • JH
    Jason Hall
    Dec 7, 2025
    2.0
    In most cases, I don’t post bad reviews or experiences because there is enough of that online. Posting this in order to spare others the experience and cost of this product. Completely inadequate quality and quality of food. I’m shocked this product left the store. Please reconsider your options if you are thinking of choosing this location. It is disheartening, as we used to order here frequently and give this location our business. Chipotle’s corporate website says, “Steve Ells, Founder, Chairman and CEO, started Chipotle with the idea that food served fast did not have to be a typical fast food experience.” Looks like the company needs to return to its original goals.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Main & Applegrove serve?

Chipotle offers customizable Mexican menu items like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours for Chipotle Mexican Grill located at 1472 N Main St, North Canton?

The restaurant is open daily from 10:45 AM to 11:00 PM.