Mixed reviews on service; some customers reported rude staff and long wait times, while others praised friendly and efficient service.
Food Quality
Food quality received varied feedback; while many enjoyed the taste and freshness, some found it lacking in flavor or poorly prepared.
Cleanliness
Concerns about cleanliness were noted, with some customers mentioning dirty tables and unsanitary conditions.
Staffing Issues
Several reviews highlighted understaffing problems, leading to slow service and order mistakes.
Overall Experience
Overall, experiences varied widely, with some customers expressing satisfaction and others vowing not to return due to negative interactions.
DW
Deborah Workman
1 day ago
3.0
For what they charge, I expect a better sandwich. There was enough bread left for 3 or 4 bites with nothing on it. My ultimate fries were slid completely to one side and coming out of the box as well. We have been coming here for years and the quality hasn't kept up with the prices.
JC
John Carver
Nov 10, 2025
5.0
Always consistent and fresh.
CA
Carlo Acevedo
Nov 2, 2025
4.0
They offer a decent food selection. Is a good place to go if you’re in the mood for a steak sandwich.
BX
BeautywithEm XO
Nov 1, 2025
1.0
Went here to DoorDash tonight , the manager or who ever the guy is to the restaurant , was very rude to me. All I asked was where the drink was for the order I was picking up and I asked nicely he snapped at me and said “Well it’s 10:30 I don’t know why you’d think we’d have sweet tea at 10:30 “ ok . I never even frequent this restaurant I don’t think I’ve ever eaten here personally how was I supposed to know? Then he proceeded to be really nice to the other dashers. Oh yeah and he proceeded to go on about how his other employees were “lazy.” And took their kids trick or treating.. I won’t be patronizing this place after I was treated that way.
Frequently Asked Questions About Charleys Cheesesteaks
What are the pickup hours at Charleys Cheesesteaks on weekdays?
Pickup is available from 10:00 AM to 9:00 PM every day of the week.
Is Charleys Cheesesteaks open for dine-in service on Saturdays?
Yes, it is open from 10:00 AM to 11:00 PM on Saturdays.
Does Charleys Cheesesteaks offer delivery or drive-through options?
No, delivery and drive-through services are not available.
Can I pay with American Express at Charleys Cheesesteaks?
Yes, American Express is accepted along with Discover, Mastercard, and Visa.
What is the address of Charleys Cheesesteaks?
Charleys Cheesesteaks is located at 6787 Strip Ave NW, North Canton, OH 44720, USA.
Where can I find nearby dessert options after visiting Charleys Cheesesteaks?
Nearby dessert spots include Crumbl Cookies and Menchie's frozen yoghurt shop, both great places to satisfy your sweet tooth after your meal.
Are there nearby places where I can buy video games near Charleys Cheesesteaks?
Yes, GameStop and The Strip - GameStop, both video game stores, are close to Charleys Cheesesteaks and can be visited before or after your meal.
Is there a coffee shop near Charleys Cheesesteaks where I can grab a drink?
Several coffee shops are nearby including Starbucks (two locations), Einstein Bros. Bagels, and Joe Muggs, convenient for a coffee break before or after dining.
What are the typical operation hours of Charleys Cheesesteaks?
The restaurant is open daily from 10:00 AM to 10:00 PM Sunday through Thursday, and until 11:00 PM on Fridays and Saturdays.
Can I use the Charleys Cheesesteaks website to place an order?
Yes, you can view the menu and order online at https://order.charleys.com/menu/strip/.