Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Mixed reviews on food quality; some enjoyed their meals while others received cold or incorrect items.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms and dining area.
Drive-Thru Delays
Many customers expressed frustration with slow drive-thru service, often waiting excessively long for their orders.
Employee Behavior
Reports of unprofessional behavior from staff, including smoking in front of the store and being dismissive towards customers.
KS
Kenneth Splitstone
1 day ago
1.0
Ordered 2 meals, both Dave's Triples, meat was dry, bun was dry and old, veggies ice cold. Fries nasty, fryer oil dirty and old. Wasn't given napkins. Worse experience here ever. Never up to standards.
DD
D
Dec 21, 2025
5.0
Excellent Burgers 🍔 & Fries 🍟 !!!!!! A must go !!!!
SM
Sheila Moyer
Nov 24, 2025
4.0
Got a bacon egg cheese croissant potato wedges and a caramel cold brew
It was delicious it was hot it tasted good and it was served with a smile the lady that waited on me talked me into the cold brew cause I have never had one I'm glad she talked me into it
Great job guys I'll be back
11/24/25 at 10:15 am
MB
Mike B
Nov 22, 2025
1.0
Walked in and had employees smoking weed in front of the store. Order just a biggie bag and waited for 20 minutes just to find out they forgot my food. When I finally got it fries were cold. The bathroom smelled of weed bad
SP
Stephanie Perez
Oct 12, 2025
1.0
The audacity of these people. I make an online order, try to pick it up through the drive thru and was RUDELY told I need to come inside. Get in there and nobody greets me or pays me any attention so I stand there waiting and waiting for somebody to come to the counter. I finally look to the side and see what I believe to be my food sitting there, I go an pick it up off the counter and as I’m turning to leave, miraculously a Wendy’s employee appears and starts clapping and saying “you finally figured it out!” Which means they saw me standing there the entire time. To say I’m livid is an understatement. Luckily I’m not one to cause a scene so I let it slide at the time but the more I think about it, this is unacceptable behavior!!! Do better.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the opening hours for Wendy's drive-thru in Niles, OH?
Wendy's drive-thru in Niles is open daily from 6:00 AM to 1:00 AM.
Does Wendy's in Niles serve breakfast?
Yes, the Niles location serves breakfast including breakfast combos, sandwiches, coffee, and sides.
Can I order delivery from Wendy's in Niles?
Yes, delivery is available. Use the Wendy's app or order.wendys.com and enter your delivery address to check availability.
What payment options are accepted at Wendy's Niles?
Wendy's in Niles accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's in Niles for questions or feedback?
You can call Wendy's Niles at (330) 544-0900 or reach out via their customer care team on the Wendy's contact page or by phone at 888-624-8140.
Is there a Wendy's app for ordering?
Yes, you can order using the Wendy's app available on the App Store or via quick links for convenient mobile ordering.
Where is Wendy's located in Niles, OH?
Wendy's is located at 5711 Youngstown-Warren, Niles, OH 44446.
What nearby restaurants can I visit along with Wendy's at 5711 Youngstown-Warren?
Nearby restaurants include Red Lobster for seafood, Olive Garden for Italian cuisine, Dairy Queen for ice cream and fast food, and Panera Bread café.
Are there any nearby services that can complement a visit to Wendy's in Niles?
Yes, nearby services include Hertz Rent A Car for travel needs, UPS Access Point for shipping, and The Vitamin Shoppe for health supplements.
What nearby shopping and retail stores are close to Wendy's in Niles?
Nearby retail stores include Best Buy for electronics, PetSmart for pet supplies, Big Lots discount store, and Charming Charlie for fashion accessories.