Service Speed
Customers frequently reported extremely long wait times in both drive-thru and inside the restaurant, often exceeding 30 minutes.
Customer Service
Many reviews highlighted rude and unprofessional behavior from staff, with several customers feeling ignored or mistreated.
Order Accuracy
Numerous complaints were made about incorrect orders and missing items, leading to frustration among customers.
Food Quality
Several customers expressed dissatisfaction with the quality of food, citing issues like cold or poorly prepared items.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions and a generally unpleasant atmosphere.