Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Niles, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
675 reviews
5 stars
345
4 stars
125
3 stars
78
2 stars
32
1 star
95
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and rude staff, leading to a negative overall experience.
Drink Quality
Many reviews mentioned that drinks were often made incorrectly, watery, or burnt, resulting in dissatisfaction.
Food Quality
Several customers complained about food items being stale, overcooked, or incorrectly prepared.
Positive Staff Interactions
A few reviews highlighted friendly and helpful staff members, particularly in the drive-thru, which improved some customers' experiences.
Inconsistent Experience
Overall, the quality of service and product varied significantly, with some customers having good experiences while others faced numerous issues.
- DBDestiny BellOct 25, 20251.0For the last two months every time I come here the wait is at least 10 minutes, my drink is always wrong, and when they pull you forward they forget about you. They have had to remake my drink almost every visit because they made it wrong and today they forgot about me again and then gave me the messed up drink. I would not recommend this Dunkin to anyone because it is never worth the wait or the money. Horrible experience every visit.
- KPKayla PerkinsSep 20, 20251.0What kind of Dunkin doesn’t do pup cups?! My dogs are thoroughly unimpressed with the service here.
- JCJahana CaiccoSep 14, 20251.0They are rude, sloppy, and don't put the flavors in the coffees
- BPBrandy PontiusSep 11, 20251.0I have been here just a few times...they never know my seasonal coffee that is offered on the app...and this is the breakfast sandwich that I got. So..I spent $10 today for nothing good!
- MMMarcy MedleySep 7, 20254.0Just had two drinks typical dunkin
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Niles, OH?
Dunkin' in Niles, OH is open 24 hours a day, 7 days a week.
Does Dunkin' offer delivery and curbside pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
What types of meals are served at Dunkin' in Niles?
Dunkin' serves breakfast, lunch, and brunch meals.
What are some of Dunkin's specialty items?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Can I order ahead using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location has a drive-thru for convenient service.
Do you accept credit and debit card payments?
Yes, Dunkin' accepts both credit and debit card payments.
What nearby gas stations can I visit along with Dunkin'?
Nearby gas stations include Sunoco, BP, bp America, Niles Marathon, and Marathon Gas, making it convenient to fill up your vehicle before or after your visit to Dunkin'.
Are there any entertainment rental kiosks near Dunkin'?
Yes, Redbox kiosks are nearby where you can rent movies, video games, and more, perfect for grabbing a snack at Dunkin' and then enjoying entertainment at home.
What fitness centers are near Dunkin' for an active lifestyle?
Fitness 330 and Coopers Cycle and Fitness Niles gyms are located near Dunkin', providing options to work out before or after grabbing your favorite coffee or breakfast.