McDonald's

Reviews

• MT

  maheshwar Tenneri

  2 days ago
  5.0
  Stopped here for food on our way. Place was neat and service was top notch.
• EP

  Elizabeth Pulido

  Mar 28, 2026
  1.0
  Terrible experience. The fountain drinks didn’t work, and the employee was clearly annoyed when I asked for a different drink without ice since the kiosk didn’t allow it. My dad and boyfriend never got straws. I stood at the counter for about 5 minutes trying to get ketchup and napkins while four employees, including a manager, ignored me—even after saying “excuse me” multiple times. On top of that, employees were loudly having personal conversations that could be heard across the entire restaurant, which just made the lack of service even more frustrating. Customer service was basically nonexistent. We won’t be back.
• JD

  Justin Devore

  Mar 17, 2026
  2.0
  I'm not one to complain but, at 8:30am the food should not be cold, it should be fresh and hot and shouldn't taste like it's been sitting there for hours
• AR

  Amara Renee

  Mar 5, 2026
  1.0
  opened bags and they forgot a whole quarter pounder & then a hamburger. what appeared to be a manager on march 5th at 10:00pm got a horrible attitude and yelled at us that it wasn’t in their “landing”. got home and opened my kids happy meals and sat it up and in both their 6 piece happy meals was 4 nuggets!! 😡 didn’t know i’d have to also go through my kids happy meals and nugget boxes!
• ZA

  Zachary Amos

  Feb 28, 2026
  4.0
  The McDonald's in Newton Falls is generally a good, reliable spot, though it can be a bit hit-or-miss with the food quality. Sometimes your order is perfect, and other times it’s clear it was put together in a major hurry and ends up being a bit of a sloppy mess. I have a lot of respect for the staff here, especially after seeing them work through some tough conditions. There was a summer where the AC was out for an extended time, and I felt terrible for the workers stuck in that heat. I’m not sure what the delay was on the repairs, but the crew really powered through it. Overall, the service is decent, and the owners seem okay, but I’d love to see more consistency in how the food is prepped!

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