Subway

Reviews

• SS

  Shane

  Jun 18, 2025
  2.0
  Placed a mobile order, pick up time was for 6:40, I went to the store first to give them extra time and got there around 6:45. My order wasn't ready until after 7 so I had to wait while they continued to serve walk in customers while I had frozen items sitting in the hot car. People order ahead for a reason, if a customer is told to pick up at a certain time and the order is not ready when the customer arrives that order should be priority number 1, not walk in customers who showed up well after the pick up time. It's not like I showed up early for my order, I even gave them extra time because I knew I was going to have frozen stuff. I would have gotten faster service with a walk in order which defeats the entire purpose of a mobile order. I watched two different customers leave with their orders before my order was even started, then a third customers order was nearly finished by the time mine was done. The third customer was in line behind me and 2 team members worked on her order. 1 guy worked on my order and my order was 20 minutes late. Also, the elderly lady that works there is extremely rude. Last time I did a mobile order there was an issue so I called and she refused to help, unfortunately I didn't get her name she was no where to be found when I picked up that time. They also shut off mobile ordering for the store as they see fit. I'll be contacting corporate about the issues at this location.
• TS

  Timothy Hopkins Sr

  Jan 29, 2021
  5.0
  Always good. Employees are attentive and patient with the elderly who don't necessarily hear them the first time
• DB

  Donna Beckner

  Dec 28, 2018
  5.0
  Love subway in Newton Falls they are fast and friendly
• JB

  Jill Brewer

  Jul 10, 2017
  3.0
  It's Subway

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