Arby's

4.1
646 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
58 East Broad Street, Newton Falls, OH
44444, United States

Hours

Reviews

4.1
646 reviews
5 stars
295
4 stars
193
3 stars
97
2 stars
24
1 star
37

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food temperature, freshness, and order accuracy, with some meals being served cold or incorrect.

Service Issues

Several reviews highlighted poor customer service experiences, including rude staff and long wait times, particularly in the drive-thru.

Cleanliness

While some customers noted cleanliness, others pointed out issues such as overflowing garbage and unclean tables.

Positive Experiences

Despite the negative feedback, there were also many positive comments about friendly staff and enjoyable meals, indicating a mixed overall experience.
  • KK
    Kevin Keith
    Dec 3, 2025
    1.0
    My wife and I ate here, beef smelled, my sandwich was smaller than hers, later that night we both ended up sick. Will never return to this store ever again. They really didn't care about how the meal was bagged or anything. Arby's has really went down hill over the last few years, shame too, I used to eat here daily, no more, I'll find another one that isn't trying to kill people.
  • MM
    Michelle M
    Nov 2, 2025
    5.0
    In and out!
  • KW
    Kristandra Wood
    Oct 16, 2025
    2.0
    The New Steak nugget Mac and cheese bowl was room temperature. The steak nuggets are very dry. The Juicy Deluxe burger is NOT juicy. Tastes like weird school lunch beef. This is why I haven’t been to Arby’s in many years. They don’t have the meat.
  • JP
    Jackson Phipps
    Sep 15, 2025
    1.0
    Multiple order issues most recently went in and ordered a double beef and cheddar with bacon. Somehow managed to get a double roast beef add bacon. Previous to this i ordered my girlfriend a lemonade and got a coke. Previous to that they managed to give crinkle instead of curly fries. I have multiple issues and they need fixed
  • BM
    Brianna Miranda
    Aug 24, 2025
    1.0
    Jody is one of if not the rudest worker I’ve ever had the displeasure of speaking to. She was snippy and rude from the moment I drove up to the speaker. I will NOT be coming back, this restaurant has been going downhill but this really puts the cherry on it for me.