Wendy's

3.7
1183 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
10 S.Second St, Newark, OH
43055, United States

Hours

Reviews

3.7
1,183 reviews
5 stars
476
4 stars
266
3 stars
198
2 stars
99
1 star
144

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly at the drive-thru and front counter.

Food Quality

Numerous reviews highlighted issues with food quality, including cold, stale, or incorrect orders.

Cleanliness

The restaurant was frequently described as dirty, with unclean dining areas and restrooms.

Service Speed

Customers experienced long wait times both in the drive-thru and inside the restaurant, often leading to frustration.
  • ED
    Erinyes Dolion
    5 days ago
    5.0
    Great customer service. Fast and friendly. Parking was easy and we were in and out in no time. The good was spot on cooked perfectly and super fresh
  • AF
    Anita Fioravanti
    Dec 21, 2025
    3.0
    The person at the drive thru on second is rude and shouldn't be working the window he's supposed to be the face of the company and he disgraces them
  • KP
    Kara Partain
    Dec 18, 2025
    5.0
    I just stopped in for breakfast with my kids. I'm not in the area often so this was my first visit and I usually use the drive thru but my oldest needed the bathroom so we went inside. My youngest is on the spectrum and not having the best day so I was unsure about dining in. The bathroom was unlocked and very clean and the person taking our order was kind and friendly and patient! The food was fresh and delicious and I'll definitely stop in again the next time I'm in town!
  • AM
    Allecia Miller
    Dec 10, 2025
    1.0
    This place is disgusting for the simple fact, that if you're just passing through and happen to pick that place to stop just to pee. They tell you you have to buy something to use the bathroom. It's absolutely absurd to try and make me pay just to use the restroom. Had the bathrooms locked so you couldn't use them.
  • CT
    Casey Tucker
    Oct 24, 2025
    1.0
    Not exactly sure why I keep getting food from here. Worst food I have ever had and 85% of the time its wrong. Tonight, ordered on Door Dash, everything was wrong and was so cold I had to re heat in my microwave. Amd my dasher did not have multi dashes .. besides my nuggets and never got my drink with my combo. Managment can and ahould do better with this location

Frequently Asked Questions About Wendy's

Is Downtown Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's in Newark, OH?

The drive-through at Wendy's in Newark, OH is open Monday, Wednesday, Thursday, Friday, Saturday, and Sunday from 6:30 AM to 11:59 PM, and Tuesday from 6:30 AM to 10:59 PM.