Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported receiving incorrect orders or missing items, leading to frustration.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and unprofessional management.
Food Quality
Customers frequently mentioned issues with food quality, such as cold or improperly prepared items.
Cleanliness
The restaurant was often described as dirty, with unclean tables and food prep areas.
Service Speed
Several reviews noted slow service times, with long waits in both drive-thru and in-store.
NB
noah barrick
3 days ago
1.0
Revived the wrong items in my order again.
C4
C.J. Tilley (CJz 4x4)
Dec 30, 2025
1.0
This Wendy's should just close the doors for 6 months & reorganize. The food service is always a risk as to getting what you actually order or if the food is burnt, old, missing pieces. I have waited in line for 30 mins at times due to lack of effort. I will be avoiding this location from now on.
SH
Stephen Hunt
Dec 26, 2025
5.0
Fast and fresh on the go.
AY
Andy Yarian
Dec 18, 2025
1.0
Unfortunately since the new manager took over A few months ago this place Has taking a drastic turn for the worst . She clearly does not want to work. There is exceptionally rude and has no respect for anybody’s time. I have been visiting this Wendy’s for years as a routine stop on my way to work. Today was the last straw after apparently what was a friend of hers pulled in and proceeded to talk to her through the drive-through window for almost 15 minutes while I sat waiting for my food that was already ordered! Needless to say I drove off without picking up my food and will not be stopping at this Wendy’s anytime in the near future. So it’s a shame that what was once a smooth ran establishment is being mismanaged into the ground.
AB
Ashley Brumbley
Dec 5, 2025
1.0
About 90% of the time the employees at this Wendy's have a terrible attitude and poor customer service, to this point my 6 year old in the car at the drive thru ask “what is wrong with them, they seem mad?” It’s awful that a child can notice rudeness...
We ordered a Dave’s double and paid for that but received a Dave’s single. We also ordered a cookie and was told there wasn’t any cookies left (which is understandable it’s late at night) when asked if we will still be paying for something we won’t be receiving we were meant with blank stares and “I guess”.
Honestly feels like a sketch comedy on how bad can we be at our job 😂
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 1415 N.21st St in Newark, OH currently open?
Yes, Wendy's at 1415 N.21st St in Newark, OH is open daily from 6:30 AM to 11:59 PM.
Does this Wendy's location offer drive-thru service?
Yes, the Wendy's at this location offers drive-thru service every day from 6:30 AM to 11:59 PM.
Can I order Wendy's food online or via an app?
Yes, you can order from Wendy's online at order.wendys.com or through the Wendy's mobile app available on the App Store.
Does the Wendy's at 1415 N.21st St serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissants, biscuits, sandwiches, coffee, and sides.
What payment options are accepted at Wendy's in Newark, OH?
This Wendy's location accepts American Express, Cash, Discover, MasterCard, and Visa.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on Wendy's menu website, mobile app, and in-restaurant posters.
Is there delivery available for Wendy's near me in Newark, OH?
Delivery is available where offered. Check the Wendy's app or order.wendys.com with your address to see if delivery is available near you.
What are some nearby places to Wendy's at 1415 N.21st St for additional shopping or entertainment?
Nearby, you can find several places including Redbox (music and DVD store), Newark Commons - GameStop (video game store and arcade), Big Lots (discount store), and Walmart Supercenter (department store).
Are there nearby services where I can get gas or automotive supplies near Wendy's?
Yes, Murphy USA gas station and O'Reilly Auto Parts are close by for fuel and automotive parts.
What nearby dining options are available apart from Wendy's on N. 21st St?
Nearby dining options include Roosters (chicken restaurant), Jersey Mike's (sandwich shop), Steak 'n Shake (american and burger restaurant), and Red Oak Pub and Restaurant (american restaurant and pub).