Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,019 reviews
5 stars
371
4 stars
239
3 stars
176
2 stars
63
1 star
170
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous reviews highlighted rude and unprofessional staff, with complaints about slow service and incorrect orders.
Food Quality
Customers frequently reported cold, poorly prepared, or incorrect food items, leading to dissatisfaction with the overall dining experience.
Cleanliness
Many reviews mentioned unsanitary conditions in the restaurant, including dirty tables and floors, and a lack of attention to cleanliness by staff.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific employees for their friendly and helpful service, indicating that there are positive experiences to be had.
Inconsistent Experience
Overall, the dining experience varied greatly, with some customers enjoying their meals while others faced significant issues, suggesting a lack of consistency in service and food quality.
- JOJammie OliviaNov 11, 20251.0I am appalled how Wendy's wants their company to be represented by such horrible management. I went to drive through and my order was wrong. The line was too long so I went inside around 6pm and the manger pulled her eyes at me and said " you didn't order it " when I did in fact ask at the drive-through speaker for the item. While waiting, the manger decided it was appropriate to yell at an employee when she could of been much nicer about it and dune that in private. Then the manger started talking bad about that empyee to other employees. Is this how Wendy's wants to be representated ? She handed me the rest of my food and I asked kindly for her name and I was informed her name was Riviera. She even called me pet names like " sweety, sweetheart, and honey,"and it was extremely rude. I didn't like the pet names. I would of been okay with "ma'am."
- JSJulia ShermanNov 10, 20251.0Manger is not professional will not be back rude service doesn’t know how to do her job need to hire better people always yelling at employees better way to go about it
- TSTammy ShermanNov 10, 20251.0Rivera is a work bully and makes hostility in the workplace and inappropriate with the way, she speaks to minors constantly yelling at them. I’ve been in there and seen it firsthand. No one deserves to be treated like that.
- SSSamantha SnyderSep 25, 20251.0Out of buffalo sauce ALL the damn time. They need to get it together.
- TGThomas GreensladeSep 16, 20251.0I would really like to be nice. I was a walk in. I passed an employee cleaning the tables. At the counter I waited a real two minutes. Fry station attendant ducked back an examined his phone. After I called for service, they yelled a couple of times to the manager. The manager came out and told the cleaner to serve the counter. They were not prepared to ring up my order and required the manager. All the while, I am watching through the service door some other employee narrate this scene on their phone. Being served at all took at least five minutes as the only customer. Like a scene from a Jackass movie.
Frequently Asked Questions About Wendy's
Is 21st Street Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Newark, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Newark, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (740) 366-3707.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 21st Street Wendy’s serve breakfast?
Yes, this Wendy’s location in Newark, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 1415 N.21st St in Newark, OH currently open?
Yes, Wendy's at 1415 N.21st St in Newark, OH is open daily from 6:30 AM to 11:59 PM.
Does this Wendy's location offer drive-thru service?
Yes, the Wendy's at this location offers drive-thru service every day from 6:30 AM to 11:59 PM.
Can I order Wendy's food online or via an app?
Yes, you can order from Wendy's online at order.wendys.com or through the Wendy's mobile app available on the App Store.
Does the Wendy's at 1415 N.21st St serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissants, biscuits, sandwiches, coffee, and sides.
What payment options are accepted at Wendy's in Newark, OH?
This Wendy's location accepts American Express, Cash, Discover, MasterCard, and Visa.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on Wendy's menu website, mobile app, and in-restaurant posters.
Is there delivery available for Wendy's near me in Newark, OH?
Delivery is available where offered. Check the Wendy's app or order.wendys.com with your address to see if delivery is available near you.
What are some nearby places to Wendy's at 1415 N.21st St for additional shopping or entertainment?
Nearby, you can find several places including Redbox (music and DVD store), Newark Commons - GameStop (video game store and arcade), Big Lots (discount store), and Walmart Supercenter (department store).
Are there nearby services where I can get gas or automotive supplies near Wendy's?
Yes, Murphy USA gas station and O'Reilly Auto Parts are close by for fuel and automotive parts.
What nearby dining options are available apart from Wendy's on N. 21st St?
Nearby dining options include Roosters (chicken restaurant), Jersey Mike's (sandwich shop), Steak 'n Shake (american and burger restaurant), and Red Oak Pub and Restaurant (american restaurant and pub).