Fast Food RestaurantBurger JointAmerican RestaurantCheckers Drive-In Restaurants, Inc
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Customers frequently reported long wait times, order inaccuracies, and poor customer service, particularly with the new automated ordering system.
Food Quality
While some customers enjoyed the food, many complained about cold, greasy, or poorly prepared items, with inconsistent quality noted.
Staff Performance
Despite challenges, some reviews highlighted the hard work and friendliness of the staff, especially under pressure, though many felt they were overworked and understaffed.
Drive-Thru Experience
The automated drive-thru system received significant criticism for causing order errors and frustrating interactions.
AA
atrollerinoblox
Dec 22, 2025
5.0
Solid spot, it’s the closest food place to me and it’s open very late, very convenient. Never had a problem with the food and don’t have problems when doordashing here, except the drive thru for the pickup window being on the right side of your car, a little inconvenient.
BM
brandon mohler
Nov 27, 2025
5.0
Thanksgiving night, nowhere else is open, I had to come back for a large fry but hey mistakes happen. They remade my order and everything I can't explain how appreciative I am of this. Thank you guys so much.
DB
Dan Baughman
Nov 25, 2025
1.0
Great sandwich, but I ordered a apple pie the cashier didn't double check the order. I didn't find out till I got home. Too far away to go back.
TD
Thomas Davis
Nov 18, 2025
1.0
Fries are always cold
DL
Dawn Love
Nov 8, 2025
1.0
Went to order and gave me total B4 I finished ordering new system sucks had order at window and then she tells me wouldn't have to wait and lied sends me to next window where I'm currently waiting on food still she said 5 min it's been over 15mins total Bull won't be back here at all