Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Details
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
- Requires reservationsNot available
Location
Hours
Reviews
3.9
316 reviews
5 stars
173
4 stars
60
3 stars
18
2 stars
18
1 star
47
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with many mentioning burnt pizzas and poorly made subs.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.
Positive Experiences
Some customers praised the pizza and subs, noting good flavors and fast service at certain locations.
Management Concerns
Several reviews expressed dissatisfaction with management's handling of complaints and overall service quality.
Pricing
Customers noted that while the food can be good, it is often considered overpriced for the quality received.
- DHDeanna Hammel1 day ago5.0Good pizza.
- CLChris LawrenceSep 30, 20254.0Pizza is fine - same as all other Donatos I’ve had. BUT the service is amazing. Really just the nicest employees here.
- ISIke SESep 4, 20254.0Good pizza, and quick accurate pickup.
- DVDoug VesnerJun 21, 20251.0I ordered a mariachi beef pizza no tomato and got tomato, no jalapeño. They weren't even busy, just not paying attention. Very disappointed.
- SSSteven SlyhJan 5, 20222.0Horrible customer experience. Whoever is answering the phone tonight should be replaced. Guy answers with an attitude kept saying anything else when I was still telling him what all I wanted on the pizza. Next time I will stick to the mom and pop place in town.
Frequently Asked Questions About Donatos Pizza
What is Donatos Pizza best known for?
Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust, offering a unique pizza experience.
Where is Donatos Pizza located in Newark, Ohio?
Donatos Pizza is located at 1059 North 21st Street, Newark, OH 43055.
What are the operating hours of Donatos Pizza?
Donatos Pizza is open Monday through Thursday and Sunday from 11:00 AM to 11:00 PM, and Friday and Saturday from 11:00 AM to midnight. It is closed on November 27, 2025 for the holiday.
Does Donatos Pizza offer delivery and pickup options?
Yes, Donatos Pizza offers in-store pickup, delivery, and same-day delivery services.
What types of payment does Donatos Pizza accept?
Donatos Pizza accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Can I order Donatos Pizza through a mobile app?
Yes, you can order Donatos Pizza using their iOS app available on the Apple App Store and their Android app available on Google Play.
Is Donatos Pizza family-friendly and wheelchair accessible?
Yes, Donatos Pizza welcomes families, has wheelchair accessible entrance and restrooms, and high chairs for children.
What nearby places can I visit around Donatos Pizza in Newark?
Nearby places include Tire Choice Auto Service Centers for car maintenance, The UPS Store 6576 for shipping and printing services, and On The Other Side Bar for drinks and socializing.
Are there other dining options near Donatos Pizza?
Yes, nearby dining options include Romeo's Pizza, Dickey's Barbecue Pit for barbecue, and Taco Bell for fast Mexican food.
How can I combine a visit to Donatos Pizza with mobile phone needs?
If you are near Donatos Pizza, you can visit nearby mobile phone stores like GoWireless Verizon Premium Retailer or Verizon for accessories or service needs before or after your meal.