Employees were rude . They wouldn’t give plastic cup for drinks on the long drive unless you got the shake. But then one of the employees is filling up multiple plastic cups with drinks for herself and said she can get it because she works there. And we had to get a drink because they couldn’t make any shakes. 😏 Cashier was very nice and professional but the lady in purple was very arrogant. No value of customer service.
JL
Jakob Lewis
Jun 3, 2025
2.0
Spend $11 on a small meal and then they wanna charge $1 for a tiny cup of honey mustard. I think y’all make enough
DS
David Sabin
Dec 26, 2021
3.0
If you are going there for dessert, it's great, but their burgers were nothing special. The burger was tasty enough, but the bun was very stiff. Maybe it was just stale. At $6 for a meal and dessert, it's a great deal though.
HM
Houston Moore
Apr 12, 2021
1.0
No biscuits or gravy and blaming it on Covid? Obviously management is poorly trained or just plain lazy, but probably both. How can Covid possibly be responsible for your inability to do your job? Obviously you are lacking in good work ethics. One star is giving you some credit. Pick up the pace. 🙄
DR
Donald Rubright
Mar 9, 2021
1.0
Standing in line for at least 5 minutes, waiting on other customers, then they say they are closed...6 people waiting on their orders. Extremely rude service or rather lack of service......
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers classic fast-food items including soft-serve ice cream, signature shakes, burgers, and fries.
What are the operating hours of Dairy Queen Grill & Chill in New Springfield, OH?
The restaurant is open daily from 9:00 AM to 9:00 PM.
Where is Dairy Queen Grill & Chill located?
It is located at 3500 E South Range Rd, Mahoning Valley Service Plaza, Mile Marker 237, New Springfield, OH 44443-9741, USA.
Does Dairy Queen Grill & Chill offer outdoor seating?
Yes, they have outdoor seating available for customers.
Is Dairy Queen Grill & Chill family-friendly and suitable for kids?
Yes, the restaurant welcomes families and is good for kids.
Can I order food online or get mobile deals at Dairy Queen Grill & Chill?
Yes, they offer mobile ordering, mobile deals, and rewards through their app.
What are some popular specialties at Dairy Queen Grill & Chill?
Popular items include Blizzard® Treats, Chicken Strip Basket, Grillburgers®, soft-serve ice cream cones, and shakes & malts.
What nearby places can I visit along with Dairy Queen Grill & Chill?
Nearby places include Mahoning Valley Service Plaza, Western Union, Oath Pizza, Ohio Welcome Center, and several convenience stores like 7-Eleven.
How can nearby places help me when visiting Dairy Queen Grill & Chill?
You can use the Mahoning Valley Service Plaza for parking and travel needs, visit nearby restaurants like Oath Pizza or Panera Bread for dining options, or stop at convenience stores such as 7-Eleven for quick snacks and fuel.
Are there any nearby services or amenities at the Mahoning Valley Service Plaza?
Yes, the plaza offers travel amenities, parking, gas stations like Sunoco and APlus, financial services such as Western Union, and food options including fast food and convenience stores.