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Dairy Queen Grill & Chill

2.8
(65 reviews)

Business Details

3500 E South Range Rd, New Springfield, OH
44443-9741, United States
(330) 542-9140
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
3500 E South Range Rd, New Springfield, OH
44443-9741, United States

Hours

Monday9:00 AM - 9:00 PM
Tuesday9:00 AM - 9:00 PM
Wednesday9:00 AM - 9:00 PM
Thursday9:00 AM - 9:00 PM
Friday9:00 AM - 9:00 PM
Saturday9:00 AM - 9:00 PM
Sunday9:00 AM - 9:00 PM

Reviews

2.8
65 reviews
5 stars
24
4 stars
2
3 stars
5
2 stars
6
1 star
28
  • CW
    Christine Williams
    Apr 4, 2026
    1.0
    Went here around 4 PM on April 4th and had a really disappointing experience. I waited an unreasonable amount of time for a simple chocolate-dipped cone while three employees in the kitchen area stood around chatting. It wasn’t until the cashier reminded them (over 15 minutes after I ordered) that my cone was even made. The cone looked absolutely horrendous and terribly rushed. Overall, very frustrating service and not worth the wait. I wouldn’t recommend coming here.
  • KH
    Keegan Horst
    Jan 27, 2026
    5.0
    Good food. Good service.
  • MB
    Mani B
    Nov 28, 2025
    2.0
    Blizzard was practically melted like right upon getting it. I walked off as soon as I got my fries and went to the car to which I found the blizzard was not thick or anything like I’m used to with every other DQ. Fam was in a rush so I didn’t even get to go back. Lack of care at this location.
  • DA
    Dan Anderson
    Dec 21, 2023
    3.0
    Today about noon I stopped at the west bound service plaza for a DQ malt, something I often do. Today the malt was disappointing. As soon as the malt was set on the counter I could see it was quite thin, more of a flavored milk. I pointed this out to the server. She must have been trained not to respond to complaints because she just stared at me with no affect, even when I restated the problem. I look forward to more delicious DQ malts and hope this glass of chilled flavored milk was just an aberration.
  • JM
    John Marsiglio
    Apr 20, 2017
    1.0
    Really bad experience here. My double cheeseburger got about a quarter cup of mustard on it. When I went back to the counter to ask for a refund I got it, but the manager didn't ask me what was wrong with the food!

Brand Certified Facts from Dairy Queen Grill & Chill

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