Taco Bell

3.6
240 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1052 Old US 52 in New Richmond. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1052 Old US 52, New Richmond, OH
45157, United States

Hours

Reviews

3.6
240 reviews
5 stars
110
4 stars
35
3 stars
27
2 stars
16
1 star
52

What are people saying?

AI-generated from recent customer reviews

Food Quality

Multiple reviews highlighted issues with food freshness, including complaints about old or undercooked items, and incorrect orders.

Customer Service

While some customers praised the friendly staff, many reported poor service, including rude interactions and long wait times.

Order Accuracy

A significant number of customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.

Cleanliness and Environment

Several reviews mentioned unsanitary conditions and unpleasant odors, impacting the overall dining experience.

Operational Issues

Customers noted inconsistent hours of operation and difficulties with the drive-thru service, including long wait times and closures.
  • SJ
    Shawn Jones
    Dec 19, 2025
    1.0
    DON'T EAT HERE! EVERYTHING IS 2 TO 3 DAYS OLD! there was mold on the chalupa shells, the cinnamon twists are 3 days old it was cooked in bad oil! They don't change the fryers oil. They carry over old products to be used next day due to dropping to much meat! Don't get sick! (I've seen it and worked for them)
  • JM
    Jesse Mcalister
    Nov 6, 2025
    5.0
    I’ve never eaten inside, only used the drive-through. The food is usually fresh and the staff is always nice. I really feel for the workers here — I know a few have to walk to and from work, and they all seem like genuinely hard workers.
  • RS
    Rachael Smith
    Oct 31, 2025
    2.0
    Be prepared to wait anytime you order at least over 5 minutes. Used to be very fast .
  • CB
    Crissie Brown
    Oct 4, 2025
    5.0
    We were at Taco Bell in New Richmond Oct 4th about 12pm. There was one woman working the entire place. She was kind to everyone and worked hard to get the food to people as quick as she could. Taco Bell needs to give this woman a raise! Good work to her! Taco Bell do better for your employees that do show up.
  • RR
    Raymond
    Sep 29, 2025
    1.0
    This location is consistently disappointing. Every time my wife or I place an order, something is missing or made incorrectly. I often have to go back to get the order fixed, only to find that it’s still wrong when I return home. The staff here clearly does not pay attention to orders and frequently forgets items. On 09/28/2025, I picked up a mobile order and immediately had to pull over and go inside because they forgot to give me a $9 item and failed to leave the spicy sauce off my burrito as requested. They remade the missing and incorrect items, but when I got back to my vehicle, I noticed they left off the extra toppings I had paid for. I went back inside again to have that corrected. Finally, once I made it home, I discovered that my Grande Nachos with Slow Roasted Chicken only had two small pieces of chicken on it. This is the worst Taco Bell experience I’ve ever had, and I would not recommend this location to anyone.

Frequently Asked Questions About Taco Bell

What are the regular operating hours for the Taco Bell at 1052 Old US 52 in New Richmond?

Taco Bell in New Richmond is open daily from 7:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.

Does this Taco Bell location offer drive-through service?

Yes, this Taco Bell location in New Richmond has drive-through service available with the same hours as the dining area.