Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported slow service, especially in the drive-thru, with long wait times and delays in order fulfillment.
Food Quality
Feedback on food quality was mixed; while some enjoyed hot and fresh meals, others received cold or improperly prepared items.
Order Accuracy
Numerous reviews highlighted issues with order accuracy, including missing items and incorrect orders.
Cleanliness
Several customers noted cleanliness issues, particularly in the dining area and bathrooms.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others reported rude or inattentive service.
KK
Kuulei Kealoha
Nov 14, 2025
5.0
Fast and friendly service. Great value.
SR
Steve Rippeth
Nov 4, 2025
4.0
Much slower than normal. Out of dipping sauces for chicken strips. Still decent food on a good clean atmosphere
JT
Jesann Tidrick
Oct 17, 2025
5.0
Hot food and good service
JW
Jeff Warner
Oct 10, 2025
1.0
Wendy's used to be much better. Service was awful, forgot or ignored items I asked for. Chili was watered down.
MS
Mike Weigand (Speedweigand)
Oct 7, 2025
3.0
I rarely visit and don't expect much from fast food joints these days but I will say since Google think I should leave a review that the food was actually pretty good today. The thing I couldn't believe is how small the chicken portion of the chicken sandwich was for the money. I typically eat at bars, pubs whatever you want to call them and the food is always better and the price is comparable or cheaper.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in New Philadelphia, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter New Philadelphia, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (330) 364-5991.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 4th Street #102 Wendy’s serve breakfast?
Yes, this Wendy’s location in New Philadelphia, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-thru in New Philadelphia, OH?
The drive-thru at Wendy's in New Philadelphia is open daily from 6:30 AM to 11:00 PM.
Is this Wendy's location still open to customers?
Yes, this Wendy's location at 1412 4th St Nw is open and committed to serving quality food every day.
Does Wendy's in New Philadelphia offer breakfast options?
Yes, this Wendy's serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order food online for delivery or pickup at this Wendy's?
Yes, you can order online via Wendy's app or website for delivery or in-restaurant pickup where available.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
How can I contact Wendy's in New Philadelphia for questions or feedback?
You can call the location at (330) 364-5991 or contact Wendy's Customer Care via their website or phone at 888-624-8140.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on Wendy's menu website, mobile app, and in-restaurant nutrition posters.
What other fast food options are near Wendy's at 1412 4th St Nw?
Nearby fast food options include Arby's, McDonald's, Burger King, and Fundays, offering customers a variety of dining choices.
Are there convenient services near Wendy's for a quick stop after dining?
Yes, after dining you can visit Primo 1 Car Wash for car cleaning or Enterprise Rent-A-Car for vehicle rentals nearby.
What nearby health and wellness facilities are close to Wendy's in New Philadelphia?
Nearby wellness facilities include Curves gym, A Therapeutic Calm Massage & Wellness Spa, and Tuscarawas Oral Surgery and Implant Center.