Subway

4.2
349 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local New Philadelphia Subway® Restaurant at 536 W High Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
536 W High Ave, New Philadelphia, OH
44663, United States

Hours

Reviews

4.2
349 reviews
5 stars
199
4 stars
77
3 stars
36
2 stars
9
1 star
28

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported poor service, including unprofessional staff behavior and long wait times.

Food Quality

Several reviews mentioned issues with food quality, including expired items, incorrect orders, and unsanitary conditions.

Cleanliness

Customers noted that the restaurant was often dirty, with complaints about unclean counters and trash.

Inconsistent Hours

Many customers experienced frustration with the location not adhering to posted business hours, leading to wasted trips.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and fresh food, indicating that experiences can vary.
  • LB
    Laura Barker
    Oct 22, 2025
    1.0
    Two times I have placed an online order and when I get there, they are closed. I don’t get my food and lose my money. I contacted Subways customer service via email and I never hear back from them. Not happy about this and will go out of my way to go to a different location. If staff isn’t there during normal business hours, shut down online ordering.
  • KP
    Kacey Partin
    Oct 5, 2025
    1.0
    The young kids in their extremely lazy , they sit on their butts , and when you do curbside , they will not bring it out. You literally have to awaken and get your food.I have walked in there multiple times and the music is extremely loud you can't even hear yourself think.
  • LS
    Larry Scum
    Sep 15, 2025
    1.0
    Terrible tasting food and they seem to not like you if you have a disability
  • SA
    sofaking awesome
    Jul 29, 2025
    1.0
    I went in for lunch and the manager was talking down to the employees threatening to write them up and the blonde girl has a total bad attitude will not go back I felt very uncomfortable and after I paid the blonde just slapped the sandwich at me no good day thanks for coming nothing . Probably because the manager is not good I'm guessing they all looked miserable . Looks like you have bad management at this location ,
  • NM
    Nicole Meck
    Jul 7, 2025
    1.0
    I don’t usually leave reviews but unfortunately I found a little friend in my sandwich. Refer to attached photo. Ate half the sandwich so super unfortunate I didn’t catch it sooner. Who knows if I ate his siblings or not 😳

Frequently Asked Questions About Subway

What are the operating hours of the Subway restaurant at 536 W High Ave, New Philadelphia?

The Subway restaurant is open daily from 9:00 AM to 10:00 PM.

Does this Subway location offer catering services?

Yes, this Subway restaurant offers catering services to meet your event needs.