Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Service Quality
Service was frequently described as slow, with rude staff and poor management being common complaints.
Food Quality
Customers noted that food was often cold, poorly prepared, or unsanitary, with some expressing concerns about cleanliness.
Drive-Thru Experience
The drive-thru was often criticized for long wait times and inconsistent service.
Positive Staff Interactions
Despite the negative feedback, some customers praised friendly staff and good service during certain visits.
NL
Nicholas Little
Dec 26, 2025
3.0
Every single time I go there I have to ask for my receipt, because they messed my order up and I circled the drive-thru to get what they missed and they wouldn't fix it without the receipt (which I can understand but I was literally just there). Finally, I asked if they could go back find and print off my receipt and they did. But it seemed like they were trying not to fix it. But always ask for your receipt and always check your bag before pulling off.
DL
Darryl Lamonica
Dec 14, 2025
5.0
Great drive-thru
JT
Jesann Tidrick
Dec 13, 2025
4.0
Drive thru was fairly quick. The food was sloppily put together, sauce all over the top of the bun and the burger half off the bottom bun.
FF
Fulano Fulano
Nov 22, 2025
1.0
I was at McDonald’s recently, service was good and all however what disappointed me and disgust me was this hair in my drink. At the moment I did not really care because it happens but I went back and looked at the picture that I took; now I realize that it looks like a pubic hair in my Drink! In my drink! Disgusting.
SS
Scott
Nov 12, 2025
1.0
Had to wait at the service window only to get fresh out of the cooler bacon egg and cheese bagel it was literally cold