Brand Certified
Dairy Queen Grill & Chill
3.7(740 reviews)
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Business Details
235 N Broadway St, New Philadelphia, OH
44663-2625, United States
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
(330) 364-2220
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
https://www.dairyqueen.com/
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
About
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Dairy Queen Grill & Chill
235 N Broadway St, New Philadelphia, OH
44663-2625, United States
Hours
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.7
740 reviews
5 stars
302
4 stars
157
3 stars
120
2 stars
51
1 star
110
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, poor service, and rude staff, particularly in the drive-thru.
Food Quality
While some customers enjoyed the food, many complained about incorrect orders, cold items, and unsatisfactory preparation.
Cleanliness
Multiple reviews highlighted unsanitary conditions, particularly in restrooms, and a general need for better cleanliness in the establishment.
Customer Experience
Several customers expressed dissatisfaction with management's handling of complaints and issues, leading to a negative overall experience.
- BHBruce HortonDec 20, 20251.0I went today to buy 80 dollars worth of gift cards. I was denied service because I was paying with cash. Im not sure what this world has come to that we dont except cash. My bank gives me the bills but being told to go to speedway to get change for a bill from my bank makes me very upset! I would not recommend anyplace any moore that does not except cash they have markers and machines so I guess wendys wins this one atleast they except cash rant over ! Don't waste your time comeing here !!!!
- AAAdriDec 9, 20252.0I was disappointed when I ask for 4 scoops of cheesecake pieces added to my blizzard and I only had 1 cheesecake piece in the whole blizzard. Why charge extra when you won’t put what the customer asks for in the blizzard?
- KBKeith BowlingNov 27, 20252.0The food was ok. Cashier grumbled about the coupon we used.
- TBTroy BakerNov 4, 20255.0Dairy Queen Grill And Chill has one of the best foods and ice cream around and one of the oldest as well 85 years of being in business assosiatted with their ice cream the most and I'll agree as well best ice cream in the world so far . I've tried a lot of ice cream in my time and I've never had a brand that has beaten Dairy Queens ice cream . So if your here in Philly or just stopping by make sure you stop at Dairy Queen here in New Philadelphia Ohio 44663 . Oh and I can't forget about the owners and their employes . They have top notch when it comes to customer service as well as respectful employees. I like to see people also look at stocks and bonds with Dairy Queen 85 years of business its worth looking at . God bless you all and thank you for serving New Philadelphia Ohio as a business it helps our city grow .
- KAKody AmesSep 25, 20255.0The Dairy Queen on North Broadway Street is very good
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, classic burgers, fries, Blizzard® treats, chicken strip baskets, and Grillburgers®.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open daily from 10:00 AM to 10:00 PM.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it is family-friendly with amenities including booster seats, wheelchair accessibility, and restrooms.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, there is a drive-thru available for convenient ordering and pickup.
Can I place an order online for pickup at Dairy Queen Grill & Chill?
Yes, you can order online through their website for pickup.
Does Dairy Queen Grill & Chill offer any deals or a mobile app?
Yes, you can download the Dairy Queen app for exclusive deals, mobile ordering, and rewards.
Where is Dairy Queen Grill & Chill located?
It is located at 235 N Broadway St, New Philadelphia, OH 44663-2625, USA.
Are there any nearby places of interest around Dairy Queen Grill & Chill?
Yes, nearby places include Subway sandwich shop, Speedway gas station and coffee shop, and the New Philadelphia Post Office.
How can nearby places like Speedway gas station and Subway help me when visiting Dairy Queen Grill & Chill?
Speedway offers fuel and coffee, perfect for a quick stop before or after your meal, and Subway provides additional dining options nearby.
If I need banking or postal services near Dairy Queen Grill & Chill, where can I go?
You can visit Huntington Bank and the New Philadelphia Post Office, both conveniently located close to Dairy Queen Grill & Chill.
Brand Certified Facts from Dairy Queen Grill & Chill
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