Many customers reported long wait times for seating and food, as well as poor service from staff, leading to frustration and dissatisfaction.
Food Quality
The quality of food received mixed reviews, with some customers enjoying their meals while others complained about cold, overcooked, or incorrect orders.
Staff Performance
While some reviews praised individual staff members for their friendliness and efficiency, there were numerous complaints about overall staff attitude and lack of attention to customers.
Atmosphere
The restaurant's atmosphere was noted as being too loud at times, and some customers expressed dissatisfaction with cleanliness and organization.
Pricing Concerns
Several customers felt that the prices were too high for the quality of food and service received, leading to a reluctance to return.
RF
Ryan Flaherty
Oct 20, 2025
5.0
My best friend from church and I went to dinner and Justin took amazing care of us. And the food was delicious. And it came out hot. Will be back soon. Thank you Justin
SS
Sarah
Oct 15, 2025
1.0
My TO GO was done, the receipt was on the counter with a ✔️. At least 5-6 people that work there passed me and never looked or said, “someone will be with you in just a moment”. They just ignored me. First couple that did it were busy but then it got ridiculous. It was middle of the week, maybe 6 or 7 tables at best. And they want tips for this? I wont be back. Train your staff to acknowledge people and if they want tips in their jar on the counter, then be polite! I do it everyday at my job. I refuse to tip BEFORE I get service. 💸 edit. They got my order wrong. 😑
AS
April Stackhouse
Sep 30, 2025
2.0
Got a chicken wrap and couldn't eat it. Every time I took a bite there was hard gristle or something fries were kinda cold and didn't give napkins or condiments even asked them. A little disappointed especially for the price
GN
Gayle Nobles
Sep 26, 2025
1.0
We ended up leaving...long line and no one was being seated. It was not worth the time to wait since most people who had made it to tables did not have food.
KG
Katelyn Grace
Sep 16, 2025
4.0
Super yummy! The only thing I’d change is the man that’s dressed as a woman (the waiter) - each time he’d leave our table he’d hike his shorts up SO high I saw his cheeks a few unfortunate times :,)
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in New Philadelphia specialize in?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.
What are the operating hours of Buffalo Wild Wings in New Philadelphia?
Buffalo Wild Wings is open Monday through Sunday from 10:30 AM. It closes at 11:00 PM from Monday to Thursday and Sunday, and stays open until midnight on Friday and Saturday.
Where is Buffalo Wild Wings located in New Philadelphia?
Buffalo Wild Wings is located at 1072 W High Ave, New Philadelphia, OH 44663, USA.
How can I contact Buffalo Wild Wings in New Philadelphia by phone?
You can reach Buffalo Wild Wings at +1 330-339-9464.
Does Buffalo Wild Wings offer takeout services?
Yes, Buffalo Wild Wings is categorized as a takeout restaurant along with being a sports bar and chicken wings restaurant.
Where can I find more information or updates about Buffalo Wild Wings in New Philadelphia?
Additional information is available on their website and social media pages, including their official page at https://www.buffalowildwings.com/locations/us/oh/new-philadelphia/1072-west-high-avenue/sports-bar-1149/.
Are there any pet stores near Buffalo Wild Wings in New Philadelphia?
Yes, Heritage Country Store and New Philidelphia Heritage Country Store are nearby pet stores you can visit before or after enjoying Buffalo Wild Wings.
What options are available for car washing near Buffalo Wild Wings?
Customers can visit GooGoo Car Wash or Take 5 Car Wash, both located close to Buffalo Wild Wings in New Philadelphia.
Are there any other dining spots or cafes nearby Buffalo Wild Wings?
Pizza Hut and Biggby Coffee are nearby options where you can enjoy pizza or coffee and snacks, respectively.
What healthcare services are accessible near Buffalo Wild Wings in New Philadelphia?
There are several healthcare providers nearby including Weininger Dental LLC, various doctors like Yamen Ezaizi, MD and Joseph Iocono, MD, as well as counseling services such as Chrysalis Counseling Center Inc.