Brand Certified
Dairy Queen Grill & Chill
3.7(240 reviews)
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Business Details
10201 Main St, New Middletown, OH
44442-9717, United States
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
(330) 542-2362
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
https://www.dairyqueen.com/
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
About
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Hours
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.7
240 reviews
5 stars
103
4 stars
52
3 stars
28
2 stars
20
1 star
37
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, particularly in the drive-thru, with long wait times being a common complaint.
Order Accuracy
There were numerous mentions of incorrect orders, with customers expressing frustration over missing items and wrong food being served.
Food Quality
While some customers praised the food, others noted a decline in quality and portion sizes compared to previous experiences.
Staff Attitude
Feedback on staff varied, with some customers appreciating friendly service while others reported rude interactions and a lack of professionalism.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty tables and restrooms, contributing to a negative dining experience.
- MDMichele DevlinDec 20, 20251.012/20/25 My husband and I pulled into the parking lot to grab dinner and a gift certificate it was 7:26 pm. An employee ran to the doors locking them so we couldn't get in. We went to the North Lima DQ instead and received excellent service.
- MPMANOJ PATELDec 17, 20255.0Nice food And service
- ZGZachary GimbusDec 16, 20255.0They have a lot of high-school aged kids working at this location so sometimes your order will be wrong. Other then that its great.
- MNMichelle NailNov 3, 20205.0Always good .
- VBVikkiv BrealzAug 4, 20175.0Yummmmmmmmmyyyyyyy yum yum
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in New Middletown?
Dairy Queen Grill & Chill in New Middletown is open daily from 11:00 AM to 9:30 PM.
What types of food and treats are served at Dairy Queen Grill & Chill?
They serve soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and ice cream cakes.
Does Dairy Queen Grill & Chill offer drive-thru service and seating?
Yes, the location offers both drive-thru service and seating for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible to people with disabilities?
Yes, the restaurant is family-friendly, wheelchair accessible, welcomes children, and has restrooms available.
Can I order food online or through a mobile app at this Dairy Queen location?
Yes, you can order online through their website and take advantage of mobile ordering and rewards available via their app.
Where is Dairy Queen Grill & Chill located in New Middletown?
It is located at 10201 Main St, New Middletown, OH 44442-9717, USA.
What nearby stores can I visit before or after enjoying a treat at Dairy Queen?
Nearby stores include Dollar General, DG Market, and Village Ace Hardware where you can shop for groceries, retail items, and hardware supplies.
Are there nearby places to drop off mail or packages around Dairy Queen?
Yes, nearby you can find the Post Office-New Middletown, United States Postal Service, and UPS Authorized Shipping Provider for your mailing and shipping needs.
What nearby facilities are available for child care or family support near Dairy Queen?
The Child Care and Learning Center of New Middletown is nearby, offering day care and preschool services for families in the area.
Are there any nearby recreational or sporting venues close to Dairy Queen?
Yes, BarBelles gym and Steel Valley Naturals baseball field are nearby venues where you can enjoy sports and recreation before or after visiting Dairy Queen.
Brand Certified Facts from Dairy Queen Grill & Chill
This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Hours of operation
- Phone number
- Official website
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