McDonald's

3.6
654 reviews
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Business Details

31 W Main Street, New London, OH
44851, United States
(419) 929-6231
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
31 W Main Street, New London, OH
44851, United States

Hours

Reviews

3.6
654 reviews
5 stars
238
4 stars
137
3 stars
125
2 stars
60
1 star
94

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently mentioned slow service, particularly in the drive-thru, with many experiences of having to wait longer than expected.

Order Accuracy

There were numerous complaints about incorrect orders, with many customers reporting missing items or wrong modifications.

Food Quality

While some customers praised the freshness and quality of the food, others reported issues with cold or reheated items, particularly fries.

Staff Friendliness

The staff received mixed reviews; some customers highlighted friendly and polite service, while others reported rude interactions.

Cleanliness

The cleanliness of the dining area was noted positively by some, but others mentioned dirty tables and unsanitary conditions.
  • SR
    Steven Ruth
    Dec 23, 2025
    5.0
    The morning I had went they had just received their delivery and they didn't open until approximately 6:30/7. I was pretty hungry while on a road trip so I stuck around. I was a bit upset that they were not open but I also understood because of the delivery. The service was fast, the lady at the front window was so sweet and the food was good it made up for the wait.
  • KK
    Kendra
    Dec 20, 2025
    5.0
    Best McDonalds anywhere. We choose our route to Vermilion to stop here because they are fast, friendly and the ice cream machine is always in good repair!
  • ME
    Maria Eiben
    Nov 7, 2025
    5.0
    The biscuits today were amazing! I love the iced coffee!
  • MR
    Michael Risner
    Oct 4, 2025
    1.0
    Was told to pull ahead waiting on fries. Waited around 5 minutes for reheated fries and my quarter pounder was reheated and dry almost burnt on one side never again will I spend money at this McDonald's they are all getting to be 💩
  • GH
    Gregory Hartz
    Sep 14, 2025
    4.0
    Slow
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Frequently Asked Questions About McDonald's

What are the daily operating hours for McDonald's New London, OH?

McDonald's New London operates from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, with extended drive-thru hours until midnight on Friday and Saturday.

Does McDonald's New London offer drive-thru service?

Yes, McDonald's New London has a drive-thru open daily from 5:00 AM to 11:00 PM, with Friday and Saturday drive-thru hours extended to midnight.