Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported rude and unprofessional service from staff, with many noting a negative attitude from employees.
Order Accuracy
A significant number of reviews mentioned incorrect orders, with customers often receiving the wrong items or missing components.
Wait Times
Long wait times were a common complaint, with many customers experiencing delays of 20-40 minutes in the drive-thru.
Food Temperature
Multiple reviews indicated that food was often served cold or not fresh, leading to dissatisfaction.
Management Issues
Several customers criticized the management style, describing it as disorganized and detrimental to employee morale.
VS
Victoria Smith
Oct 10, 2025
1.0
Everytime I come through here the lady taking my order has an attitude. Can barely let me get my order out. Always asks is that it/is that all in a hateful voice. Theyre never that busy and they wonder why they get terrible business. The workers should be embarrassed. Fix your restaurant. Dont eat here.
SS
S
Sep 9, 2025
1.0
Was just through this drive through….and you would have thought I ruined the lady’s day that handed me my food! And they weren’t busy? No she just had a shitty attitude.
CU
Charles Untied
Aug 31, 2025
5.0
I love the saucy nuggets
RR
Rowen
Aug 12, 2025
1.0
Food is good but you forgot my sauces to my Wednesday meal that I was looking forward too, how hard is it to remember sauces.
JM
john miller
Aug 8, 2025
2.0
Slow slow slow...20 minutes in drive-thru with only 4, yes 4 cars ahead of me...ice in cup melted, soda very watered down, fries and sandwich was cold....not what expected from a wendys
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in New Lexington, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter New Lexington, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (740) 342-4860.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does New Lexington Wendy’s serve breakfast?
Yes, this Wendy’s location in New Lexington, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the regular operating hours for Wendy's in New Lexington, OH?
Wendy's in New Lexington is open daily from 6:30 AM to midnight.
Does this Wendy's location offer a drive-thru service?
Yes, the New Lexington Wendy's has drive-thru service available from 6:30 AM to midnight every day.
Can I place an order for delivery or takeout at Wendy's in New Lexington?
Yes, you can order delivery or takeout via the Wendy's app or website at order.wendys.com.
Is breakfast served at the Wendy's in New Lexington?
Yes, breakfast is served daily. You can order breakfast combos, sandwiches, coffee, and sides through their app or website.
What payment methods are accepted at Wendy's New Lexington?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's New Lexington for questions or feedback?
You can call (740) 342-4860 directly or reach out to Wendy's Customer Care via their website or phone number 888-624-8140.
Where is Wendy's located in New Lexington, OH?
Wendy's is located at 560 Carroll St., New Lexington, OH 43764.
Are there other fast food restaurants near Wendy's New Lexington?
Yes, nearby fast food options include McDonald's, Taco Bell, and Pizza Hut, all within close proximity if you want more variety.
What nearby services are available around Wendy's at 560 Carroll St.?
Nearby services include CVS Pharmacy for convenience and prescriptions, UPS Access Point locations for shipping needs, and Coinstar Kiosk for money transfer services.
How can nearby gas stations and convenience stores benefit customers visiting Wendy's?
Customers can fuel up or grab essentials at nearby Kroger Fuel Center and Circle K, making it convenient to combine stops with a meal at Wendy's.