Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported long wait times in the drive-thru, often exceeding 20 minutes, with some stating it took up to 40 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served, leading to customer frustration.
Food Quality
Feedback on food quality was mixed; while some customers enjoyed fresh and hot meals, others received cold or poorly prepared food.
Staff Attitude
Several reviews mentioned unprofessional behavior from staff, including rude interactions and lack of attentiveness, impacting the overall customer experience.
Cleanliness
Multiple customers noted unsanitary conditions in the restaurant, including dirty tables and floors, which detracted from their dining experience.
RS
Rebecca Sellers
Dec 18, 2025
3.0
I stopped at this Wendy’s when I wanted something quick but didn’t feel like the usual fast-food regret afterward. The food tasted fresh, especially the burger, and it didn’t feel thrown together. Everything was hot, and my order came out exactly how I asked for it.
The staff was straightforward and friendly, not over-the-top but clearly paying attention. I moved through pretty fast, even though they were busy, and the place was clean and comfortable to sit in.
This Wendy’s feels a little more consistent than most fast-food spots. It did exactly what I needed it to do, and I’d come back without thinking twice.
BB
bruh bruh
Dec 9, 2025
1.0
Extemely slow wait in the drive through . Got cold food and a pop that tastes watered down. Ordered online on the app and they marked it as picked up before i even got there
VS
Victoria Smith
Oct 10, 2025
1.0
Everytime I come through here the lady taking my order has an attitude. Can barely let me get my order out. Always asks is that it/is that all in a hateful voice. Theyre never that busy and they wonder why they get terrible business. The workers should be embarrassed. Fix your restaurant. Dont eat here.
SS
S
Sep 9, 2025
1.0
Was just through this drive through….and you would have thought I ruined the lady’s day that handed me my food! And they weren’t busy? No she just had a shitty attitude.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the regular operating hours for Wendy's in New Lexington, OH?
Wendy's in New Lexington is open daily from 6:30 AM to midnight.
Does this Wendy's location offer a drive-thru service?
Yes, the New Lexington Wendy's has drive-thru service available from 6:30 AM to midnight every day.
Can I place an order for delivery or takeout at Wendy's in New Lexington?
Yes, you can order delivery or takeout via the Wendy's app or website at order.wendys.com.
Is breakfast served at the Wendy's in New Lexington?
Yes, breakfast is served daily. You can order breakfast combos, sandwiches, coffee, and sides through their app or website.
What payment methods are accepted at Wendy's New Lexington?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's New Lexington for questions or feedback?
You can call (740) 342-4860 directly or reach out to Wendy's Customer Care via their website or phone number 888-624-8140.
Where is Wendy's located in New Lexington, OH?
Wendy's is located at 560 Carroll St., New Lexington, OH 43764.
Are there other fast food restaurants near Wendy's New Lexington?
Yes, nearby fast food options include McDonald's, Taco Bell, and Pizza Hut, all within close proximity if you want more variety.
What nearby services are available around Wendy's at 560 Carroll St.?
Nearby services include CVS Pharmacy for convenience and prescriptions, UPS Access Point locations for shipping needs, and Coinstar Kiosk for money transfer services.
How can nearby gas stations and convenience stores benefit customers visiting Wendy's?
Customers can fuel up or grab essentials at nearby Kroger Fuel Center and Circle K, making it convenient to combine stops with a meal at Wendy's.