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Wendy's

3.6
(552 reviews)
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Business Details

560 Carroll St., New Lexington, OH
43764, United States
(740) 342-4860
https://locations.wendys.com/united-states/oh/new-lexington/560-carroll-st
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About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
560 Carroll St., New Lexington, OH
43764, United States

Hours

Reviews

3.6
552 reviews
5 stars
208
4 stars
139
3 stars
84
2 stars
33
1 star
88

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Feedback on food quality was mixed; while some enjoyed the taste, many complained about cold food and inconsistent preparation.

Staff Attitude

Several customers noted unprofessional behavior from staff, including rude service and lack of attentiveness.

Cleanliness

Multiple reviews mentioned unsanitary conditions, including dirty tables and unclean floors.
  • CS
    Camie Stoltz
    Jan 13, 2026
    4.0
    The new tinders are fire
  • BB
    BeXXaNae
    Dec 18, 2025
    3.0
    I stopped at this Wendy’s when I wanted something quick but didn’t feel like the usual fast-food regret afterward. The food tasted fresh, especially the burger, and it didn’t feel thrown together. Everything was hot, and my order came out exactly how I asked for it. The staff was straightforward and friendly, not over-the-top but clearly paying attention. I moved through pretty fast, even though they were busy, and the place was clean and comfortable to sit in. This Wendy’s feels a little more consistent than most fast-food spots. It did exactly what I needed it to do, and I’d come back without thinking twice.
  • BB
    bruh bruh
    Dec 9, 2025
    1.0
    Extemely slow wait in the drive through . Got cold food and a pop that tastes watered down. Ordered online on the app and they marked it as picked up before i even got there
  • VS
    Victoria Smith
    Oct 10, 2025
    1.0
    Everytime I come through here the lady taking my order has an attitude. Can barely let me get my order out. Always asks is that it/is that all in a hateful voice. Theyre never that busy and they wonder why they get terrible business. The workers should be embarrassed. Fix your restaurant. Dont eat here.
  • SS
    S
    Sep 9, 2025
    1.0
    Was just through this drive through….and you would have thought I ruined the lady’s day that handed me my food! And they weren’t busy? No she just had a shitty attitude.
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Frequently Asked Questions About Wendy's

What are the regular operating hours for Wendy's in New Lexington, OH?

Wendy's in New Lexington is open daily from 6:30 AM to midnight.

Does this Wendy's location offer a drive-thru service?

Yes, the New Lexington Wendy's has drive-thru service available from 6:30 AM to midnight every day.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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