Brand Certified
McDonald's
3.6(1040 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
590 Carrol St, New Lexington, OH
43764, United States
Certified by McDonald's • Mar 01, 2026
(740) 342-1147
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
1,040 reviews
5 stars
359
4 stars
237
3 stars
219
2 stars
81
1 star
144
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect or missing items in their orders.
Service Quality
Customer service experiences varied, with some praising friendly staff while others noted rudeness and slow service.
Food Quality
Feedback on food quality was mixed, with some enjoying fresh meals while others received cold or poorly prepared food.
Cleanliness
The cleanliness of the facility was generally appreciated, although some reviews mentioned unsanitary conditions.
Mobile Ordering Issues
Numerous complaints were made regarding problems with mobile orders, including delays and incorrect items.
- SWScott Wolfe3 days ago5.0McDonald's is a dependable fast-food stop. The fries are hot and salty, the burgers are consistent, and service is usually quick. Affordable meals, easy drive-thru, and always a familiar taste.
- DDd5 days ago1.0I ordered a mobile order and I put that i was there curbside for pick up. 25 minutes later still waiting for my meal I call into the store. The guy says I dont see the order. I explained what I ordered. Someone says they have. They run it and then say sorry we forgot about your order. 25 minutes waiting for food. What happens. It gets cold. Instead of remaking the food I am provided with nice cold McDonald's food. Seriously I already waited 25 minutes couldn't they have at least given me hot food?
- ACAustin ChildersFeb 26, 20261.0Always missing food from order
- SWSandra WolfeJan 23, 20265.0I love to eat there!
- SYSandra YatesJan 13, 20264.0Some of the best fries I've had in a while from a McDonald's! Thank you!
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's in New Lexington, OH?
McDonald's in New Lexington, OH is open from 4:30 AM to 11:00 PM Monday through Thursday and Sunday, and operates 24 hours on Friday and Saturday.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open from 4:30 AM to 1:00 AM Monday through Thursday and Sunday, and operates 24 hours on Friday and Saturday.
Can I order McDonald's for delivery and what are the delivery hours?
Yes, delivery is available. Delivery hours are from 4:30 AM to 11:45 PM Monday through Thursday and Sunday, and 24 hours Friday and Saturday.
What pickup and delivery services does this McDonald's offer?
This McDonald's offers curbside pickup and McDelivery services for your convenience.
What payment methods are accepted at McDonald's in New Lexington?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is this McDonald's location equipped with a drive-thru?
Yes, this McDonald's has a drive-thru service to make your visit quick and convenient.
Where is McDonald's located in New Lexington, OH?
McDonald's is located at 590 Carrol St, New Lexington, OH 43764, USA.
What popular fast food options are nearby McDonald's on Carrol St?
Nearby, you can also find Wendy's and Pizza Hut for more fast food choices.
Are there convenient amenities near McDonald's in New Lexington?
Yes, nearby amenities include CVS Pharmacy for your health and convenience needs, Kroger for grocery shopping, and the Kroger Fuel Center for gas and coffee.
What nearby services can I access when visiting McDonald's on Carrol St?
You can access postal services at several nearby UPS Access Point locations, use the Coinstar Kiosk for money transfers, and exchange currency at the LibertyX Bitcoin ATM.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
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