Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Service Quality
Customer service experiences varied widely; some praised friendly staff while others noted rudeness and slow service.
Cleanliness
The facility was described as clean by some, but others reported unsanitary conditions and a lack of attention to cleanliness.
Speed of Service
Service speed was inconsistent, with some customers experiencing long wait times, especially during peak hours.
Food Quality
Food quality received mixed reviews, with some customers enjoying their meals while others complained about cold or poorly prepared food.
JH
Jullian Harris
Nov 10, 2025
2.0
Got a Mocha Frappe with ice cubes in it not the way its typically made, brought it up to the front to get a new one and a worker said it was the same thing and then was shown by a manager how it was wrong and acted like she wasnt just being rude. waited on it to be made to be handed out to some random person who ordered after us.
SD
Sarah Drake
Nov 7, 2025
1.0
I was on my dinner break with limited time so I placed a mobile order. WÀS CHARGED FOR IT!!!!! I get there they don't have my order, they find it and it's timed out????? So they have my paid order and refuse to make it and made me reorder and repay. The little girl claiming to be a manager was completely unhelpful. How can you have little girls working a manager position and cannot do anything to help??? I just want my money back. And I will never order from that crap hole again. GIVE ME BACK MY MONEY
BS
Blake Swackhamer
Oct 31, 2025
1.0
Night shift is terriblly slow
DC
Danny Cremeans
Oct 20, 2025
1.0
Went down and ordered 4 sausage mcmuffins 2 sausage biscuits and 2 large ice coffees what I always get for me and my mother and what I got was 4 sausage biscuits 2 mcmuffins and 2 medium coffees I was like what is this I got my order for the monopoly pieces since it's on my usual order the woman straight looked at me and said this right here is what you ordered check your receipt I was shocked but she rang my order up absolutely wrong and told me it was my fault.NEW LEXINGTON MCDONALD IS TERRIBLE WITH SIMPLE DIRECTIONS NO NEED FOR ATTENTION TO FINE DETAIL SIMPLE DETAILS CANNOT BE FOLLOWED HERE......
HG
Hoaz Gomez
Sep 30, 2025
5.0
Georgia tech at owner officer therefore n g or Rockefeller for Pleasanton tape meen go home Terry at happing Georgia reel construction worker has final say Georgia will never crvi Hong Kong Melissa win canfronted therefore people bank died ovr me dienof zero account we no the guilty people construction worker went canfronted deemurder me mi account had comene zero tro n towel radio at wining urstuff radio ball tobexzetdomndo l lob thing epess Georgia junk ride home on semi trialor at midnight hour l lob at wining property value l lob mask 🎭
What are the regular operating hours of McDonald's in New Lexington, OH?
McDonald's in New Lexington, OH is open from 4:30 AM to 11:00 PM Monday through Thursday and Sunday, and operates 24 hours on Friday and Saturday.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open from 4:30 AM to 1:00 AM Monday through Thursday and Sunday, and operates 24 hours on Friday and Saturday.
Can I order McDonald's for delivery and what are the delivery hours?
Yes, delivery is available. Delivery hours are from 4:30 AM to 11:45 PM Monday through Thursday and Sunday, and 24 hours Friday and Saturday.
What pickup and delivery services does this McDonald's offer?
This McDonald's offers curbside pickup and McDelivery services for your convenience.
What payment methods are accepted at McDonald's in New Lexington?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is this McDonald's location equipped with a drive-thru?
Yes, this McDonald's has a drive-thru service to make your visit quick and convenient.
Where is McDonald's located in New Lexington, OH?
McDonald's is located at 590 Carrol St, New Lexington, OH 43764, USA.
What popular fast food options are nearby McDonald's on Carrol St?
Nearby, you can also find Wendy's and Pizza Hut for more fast food choices.
Are there convenient amenities near McDonald's in New Lexington?
Yes, nearby amenities include CVS Pharmacy for your health and convenience needs, Kroger for grocery shopping, and the Kroger Fuel Center for gas and coffee.
What nearby services can I access when visiting McDonald's on Carrol St?
You can access postal services at several nearby UPS Access Point locations, use the Coinstar Kiosk for money transfers, and exchange currency at the LibertyX Bitcoin ATM.