Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill
440 W Broadway St, New Lexington, OH
43764-1007, United States
Hours
Reviews
4.1
470 reviews
5 stars
253
4 stars
113
3 stars
47
2 stars
22
1 star
35
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food quality, especially the burgers, ice cream, and chili dogs, although there were some complaints about overcooked items and incorrect orders.
Service
Many reviews highlighted friendly and accommodating staff, with some noting excellent service, while a few mentioned inconsistent customer service experiences.
Cleanliness
The location received positive remarks for cleanliness and upkeep, especially after recent renovations.
Value
Customers appreciated the value of meal deals and senior discounts, though some felt certain items were overpriced.
Order Accuracy
There were mixed reviews regarding order accuracy, with some customers reporting issues while others noted their orders were correct.
- WCWayne CharlesJan 1, 20264.0Great Chili dogs, and my favorite strawberry milkshakes, with REAL strawberries
- CScarl shahanDec 9, 20255.0Grandson loves dairy Queen kidscom with sprinkles I'm glad they have a senior discount which helps senior citizens pay for meals wish every fast food restaurant would come up with the senior discount
- JMJohn McdanielNov 4, 20254.0We like Dairy Queens Cheese burgers. Of course the ice cream is always good. We had a good visit. This is one of the good ones. If your passing by worth the stop for an ice cream snack or a cheese burger if your hungry. The onion rings are always a good choice as well.
- DTDaniel ThomasNov 3, 20255.0This location is awesome! Very accommodating. I am a senior citizen who is hard of hearing. The employees were very patient with me! The lady working the drive thru was very friendly and professional! The food service was very fast! The chicken tenders and the pretzel sticks were SCRUMPTIOUS!!!!! Overall this is the best DQ I have ever been to! DAIRY QUEEN, YOU ROCK!!!!!!!!!!!
- SWShane WargoSep 8, 20255.0Idk who is running this place during the night but the food is always high quality. Usually is a wait, but the the quality is always as expected or higher.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the main food specialties at Dairy Queen Grill & Chill in New Lexington?
The main specialties include Blizzard® Treats, Chicken Strip Basket, Grillburger®, soft-serve ice cream cones, shakes & malts, and DQCakes.com ice cream cakes.
What are the regular operating hours of Dairy Queen Grill & Chill?
Open Monday through Saturday from 10:30 AM to 10:00 PM, and Sunday from 11:30 AM to 10:00 PM.
Is the Dairy Queen in New Lexington family-friendly and suitable for children?
Yes, it welcomes families and children, offering seating and a family-friendly atmosphere with suitable menu options for kids.
Does this Dairy Queen location have a drive-thru for convenient ordering?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for customer convenience.
Can I order food from Dairy Queen New Lexington online or via a mobile app?
Yes, you can place orders online through their website or use the Dairy Queen mobile app for ordering and exclusive deals.
Where is Dairy Queen Grill & Chill located in New Lexington?
It is located at 440 W Broadway St, New Lexington, OH 43764-1007, USA.
Are there any holiday hours or closures for Dairy Queen in New Lexington?
Yes, it is closed on Thanksgiving Day (Nov 27, 2025), Christmas Day (Dec 25, 2025), and New Year's Day (Jan 1, 2026). It closes early on Christmas Eve (4 PM) and New Year’s Eve (8 PM).
What nearby places can I visit before or after enjoying a meal at Dairy Queen?
Nearby you can visit Fiore’s Restaurant for American cuisine, the Asian Spa for relaxation, or Blooms on Broadway for flowers and gifts.
Are there local health and medical facilities close to Dairy Queen in New Lexington?
Yes, Nina’s HealthCare New Lex, Interim HealthCare, and Genesis Healthcare System New Lex Draw Center are nearby for any health-related needs.
If I need automotive services near Dairy Queen, where can I go?
Keer Chrysler Dodge Jeep Ram, Keer Ford, KEER Automotive, and Ridenour Motors, LLC are nearby automotive and car dealer options.