Dairy Queen Grill & Chill

4.1
468 reviews
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Business Details

440 W Broadway St, New Lexington, OH
43764-1007, United States
(740) 343-8036
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
440 W Broadway St, New Lexington, OH
43764-1007, United States

Hours

Reviews

4.1
468 reviews
5 stars
252
4 stars
112
3 stars
47
2 stars
22
1 star
35

What are people saying?

AI-generated from recent customer reviews

Food Quality

Overall, customers praised the food quality, particularly the burgers, chicken tenders, and ice cream, although there were some complaints about inconsistencies and specific items like the rotisserie chicken bites.

Service

Many reviews highlighted the friendly and accommodating staff, with positive remarks about quick service, especially in the drive-thru, though some noted occasional issues with order accuracy.

Cleanliness

The location received positive feedback for its cleanliness and well-kept environment, contributing to a pleasant dining experience.

Value

Customers expressed mixed feelings about pricing, with some finding the food to be a good value while others felt certain items were overpriced.

Customer Experience

Several reviews mentioned positive experiences, including patience from staff and enjoyable visits, although there were isolated incidents of dissatisfaction.
  • JM
    John Mcdaniel
    Nov 4, 2025
    4.0
    We like Dairy Queens Cheese burgers. Of course the ice cream is always good. We had a good visit. This is one of the good ones. If your passing by worth the stop for an ice cream snack or a cheese burger if your hungry. The onion rings are always a good choice as well.
  • DT
    Daniel Thomas
    Nov 3, 2025
    5.0
    This location is awesome! Very accommodating. I am a senior citizen who is hard of hearing. The employees were very patient with me! The lady working the drive thru was very friendly and professional! The food service was very fast! The chicken tenders and the pretzel sticks were SCRUMPTIOUS!!!!! Overall this is the best DQ I have ever been to! DAIRY QUEEN, YOU ROCK!!!!!!!!!!!
  • SW
    Shane Wargo
    Sep 8, 2025
    5.0
    Idk who is running this place during the night but the food is always high quality. Usually is a wait, but the the quality is always as expected or higher.
  • DW
    Destiny Williams
    Sep 7, 2025
    5.0
    Was nice the food was pretty good just a little expensive like everything now but do recommend the bacon ranch burger fire
  • SB
    Sheri Beltz
    Sep 7, 2025
    4.0
    We ordered the two for $5. Each of us had a cheeseburger and fries and the total came to $10. The food was hot and ready quickly. There was pavilion to eat the food outdoors.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the main food specialties at Dairy Queen Grill & Chill in New Lexington?

The main specialties include Blizzard® Treats, Chicken Strip Basket, Grillburger®, soft-serve ice cream cones, shakes & malts, and DQCakes.com ice cream cakes.

What are the regular operating hours of Dairy Queen Grill & Chill?

Open Monday through Saturday from 10:30 AM to 10:00 PM, and Sunday from 11:30 AM to 10:00 PM.