McDonald's

3.3
1496 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2133 Dayton Lakeview Rd, New Carlisle, OH
45344, United States

Hours

Reviews

3.3
1,496 reviews
5 stars
449
4 stars
302
3 stars
257
2 stars
157
1 star
331

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, such as cold or poorly prepared items, and concerns about cleanliness.

Management Issues

Several customers noted a lack of effective management, leading to disorganization and unsatisfactory experiences.

Cleanliness

The cleanliness of the restaurant, particularly the bathrooms, was a common complaint among customers.

Inconsistent Experience

While some customers had positive experiences with friendly service and fresh food, these were overshadowed by numerous negative reports.
  • JW
    Jerry Woodgard
    Nov 7, 2025
    5.0
    Field Report: Operation Arby’s – The Roast Beast Offensive It began, as all great American operations do, under flickering fluorescent light and the low hum of a soda fountain. The air outside was thick with jet fuel and memory—Wright-Patt’s iron birds screaming overhead like the ghosts of every bad decision I ever saluted. I marched through those automatic doors with the thousand-yard stare of a man who’s seen too much cafeteria food and not enough meaning. And there it was. The roast beast. Golden brown, shimmering like an oil slick on the Tigris. Layers upon layers of thinly sliced redemption. The first bite hit like incoming artillery—shock, awe, a reminder that somewhere in this world, God still blesses the processed. My arteries threw up the white flag, but my soul reenlisted on the spot. The curly fries were a fever dream of salt and geometry. Each one a Fibonacci spiral into madness. I ate them like communion wafers, whispering, “forgive me, Colonel Sanders, for I have sinned.” The service—ah yes, the brave souls behind the counter. They move with the dazed urgency of conscripts on their third tour. One of them handed me a drink with the thousand-yard glaze of someone who’s seen the ice machine jam at high noon. God bless them all. They are soldiers in a war for flavor, and I salute their sacrifice—though next time, I’d like napkins without having to stage a minor coup. But the price… sweet merciful Uncle Sam, the price. I paid with both cash and a fragment of my sanity. Yet as I sat there beneath the hum of the air conditioning, biting into that absurdly glorious meat cathedral, I knew—it was worth every penny and every regret. Five stars. Would go AWOL again for another sandwich.
  • LJ
    Larry Jones
    Nov 7, 2025
    1.0
    They have no management or leadership. They act like they all hate their jobs would not acknowledge me when I was at the counter. If you don't like your job.You should get another job, not run down the business and leadership needs to be replaced
  • NS
    Neil Strawbridge
    Oct 5, 2025
    3.0
    Fries arrived warm, but not hot... not tender, either. Waaaay too much shredded lettuce on the Big Mac. Bathroom was pretty gross, as well.
  • OP
    O Pm
    Sep 28, 2025
    5.0
    I’ve had great experiences at this store recently! The staff is always super pleasant, lots of rockstars that go the extra mile. The lobby is always tidy, and the food has been consistently fresh. My only gripe, is the iced coffee well liners need switched out more regularly. Occasionally, I have coffee grounds in the bottom of my drink. I’ve worked at McDonald’s, and I get it. I will say, this store is better about it than any other store I’ve frequented. This location has come a long way in the last few years!!
  • HW
    Henry Whitener
    Sep 27, 2025
    1.0
    If you're going to reboot your entire system, just close the damn store. Don't let people order on the app, then get there only to be told "we can't fulfill your order, but you can place another order and pay with cash if you want". What a joke.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 2133 Dayton Lakeview Rd, New Carlisle, OH?

McDonald's at 2133 Dayton Lakeview Rd is open 24 hours every day of the week, Monday through Sunday.

Does this McDonald's location offer delivery service?

Yes, this location offers 24/7 delivery service, which you can order online at https://mcdonalds.order.online/business/-5579.