Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, such as cold or poorly prepared items, and concerns about cleanliness.
Management Issues
Several customers noted a lack of effective management, leading to disorganization and unsatisfactory experiences.
Cleanliness
The cleanliness of the restaurant, particularly the bathrooms, was a common complaint among customers.
Inconsistent Experience
While some customers had positive experiences with friendly service and fresh food, these were overshadowed by numerous negative reports.
JW
Jerry Woodgard
Nov 7, 2025
5.0
Field Report: Operation Arby’s – The Roast Beast Offensive
It began, as all great American operations do, under flickering fluorescent light and the low hum of a soda fountain. The air outside was thick with jet fuel and memory—Wright-Patt’s iron birds screaming overhead like the ghosts of every bad decision I ever saluted. I marched through those automatic doors with the thousand-yard stare of a man who’s seen too much cafeteria food and not enough meaning.
And there it was. The roast beast. Golden brown, shimmering like an oil slick on the Tigris. Layers upon layers of thinly sliced redemption. The first bite hit like incoming artillery—shock, awe, a reminder that somewhere in this world, God still blesses the processed. My arteries threw up the white flag, but my soul reenlisted on the spot.
The curly fries were a fever dream of salt and geometry. Each one a Fibonacci spiral into madness. I ate them like communion wafers, whispering, “forgive me, Colonel Sanders, for I have sinned.”
The service—ah yes, the brave souls behind the counter. They move with the dazed urgency of conscripts on their third tour. One of them handed me a drink with the thousand-yard glaze of someone who’s seen the ice machine jam at high noon. God bless them all. They are soldiers in a war for flavor, and I salute their sacrifice—though next time, I’d like napkins without having to stage a minor coup.
But the price… sweet merciful Uncle Sam, the price. I paid with both cash and a fragment of my sanity. Yet as I sat there beneath the hum of the air conditioning, biting into that absurdly glorious meat cathedral, I knew—it was worth every penny and every regret.
Five stars. Would go AWOL again for another sandwich.
LJ
Larry Jones
Nov 7, 2025
1.0
They have no management or leadership. They act like they all hate their jobs would not acknowledge me when I was at the counter.
If you don't like your job.You should get another job, not run down the business and leadership needs to be replaced
NS
Neil Strawbridge
Oct 5, 2025
3.0
Fries arrived warm, but not hot... not tender, either. Waaaay too much shredded lettuce on the Big Mac. Bathroom was pretty gross, as well.
OP
O Pm
Sep 28, 2025
5.0
I’ve had great experiences at this store recently! The staff is always super pleasant, lots of rockstars that go the extra mile. The lobby is always tidy, and the food has been consistently fresh. My only gripe, is the iced coffee well liners need switched out more regularly. Occasionally, I have coffee grounds in the bottom of my drink. I’ve worked at McDonald’s, and I get it. I will say, this store is better about it than any other store I’ve frequented. This location has come a long way in the last few years!!
HW
Henry Whitener
Sep 27, 2025
1.0
If you're going to reboot your entire system, just close the damn store. Don't let people order on the app, then get there only to be told "we can't fulfill your order, but you can place another order and pay with cash if you want". What a joke.
What are the operating hours for McDonald's at 2133 Dayton Lakeview Rd, New Carlisle, OH?
McDonald's at 2133 Dayton Lakeview Rd is open 24 hours every day of the week, Monday through Sunday.
Does this McDonald's location offer delivery service?
Yes, this location offers 24/7 delivery service, which you can order online at https://mcdonalds.order.online/business/-5579.
Is drive-thru service available at McDonald's in New Carlisle?
Yes, drive-thru service is available 24 hours daily at this McDonald's location.
What payment options does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's for curbside pickup at this location?
Yes, curbside pickup is available as one of the pickup and delivery services.
Where can I find the full menu for this McDonald's?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
How can I earn rewards or free food at this McDonald's?
You can join MyMcDonald's Rewards to earn points toward free food. More info is at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What nearby restaurants can I visit along with McDonald's at Dayton Lakeview Rd?
Nearby restaurants include Domino's Pizza, Carmelas Pizzeria, Misolsol China (a Chinese restaurant), and Subway. These options offer a variety of cuisines if you're looking to try different foods in the area.
Are there nearby ATMs and banks close to McDonald's for cash withdrawal?
Yes, nearby financial services include Chase ATM, The Exchange Network ATM, Coin Cloud Bitcoin ATM, LibertyX Bitcoin ATM, and Chase Bank for convenient cash withdrawals or banking.
What other services and stores are located near this McDonald's?
Nearby you can find O'Reilly Auto Parts for automotive needs, Park National Bank's drive-thru, Rite Aid pharmacy, and Community Markets grocery store. These locations can help you combine your errands with your McDonald's visit.