Wendy's

3.3
435 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
440 South Washington St, New Bremen, OH
45869, United States

Hours

Reviews

3.3
435 reviews
5 stars
142
4 stars
101
3 stars
60
2 stars
28
1 star
104

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in both drive-thru and dining areas, often exceeding 20-30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food quality, leading to customer dissatisfaction.

Staff Attitude

Numerous customers experienced rude or unhelpful staff, contributing to a negative dining experience.

Food Quality

A significant number of reviews mentioned cold, undercooked, or stale food, with some customers reporting food-related illnesses.

Management Issues

Frequent complaints about poor management practices, including inadequate staffing and failure to maintain cleanliness or operational hours.
  • BB
    Bret
    Oct 24, 2025
    1.0
    Just shut this place down please. Y’all don’t wanna work.
  • JW
    John West
    Oct 4, 2025
    1.0
    Why are your lobby doors closed on Saturday at 3 PM. No note on the door to inform the public or anything? What a great way to serve your community.
  • PA
    Paula Anderson
    Sep 1, 2025
    3.0
    Cashier was rude. Food was ok. Restroom not clean
  • AM
    Ashley Moorman
    Aug 27, 2025
    1.0
    Absolutely horrid
  • WL
    William Lauth
    Aug 20, 2025
    1.0
    30 minutes in line then had to pull up and wait. Fast food????

Frequently Asked Questions About Wendy's

Is 618 - New Bremen Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.