At Wendy’s in New Bremen, OH we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s New Bremen, OH hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous customers reported receiving cold, undercooked, or incorrect food items, leading to dissatisfaction with the overall food quality.
Customer Service
Many reviews highlighted rude and unhelpful staff, with frequent complaints about poor service and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions in the dining area and restrooms, contributing to a negative dining experience.
Order Accuracy
A significant number of reviews mentioned issues with incorrect orders and missing items, indicating a lack of attention to detail.
Long Wait Times
Customers frequently complained about excessive wait times both in the drive-thru and inside the restaurant, often leading to frustration.
AR
Aaron Ritter
3 days ago
1.0
Arrived in dine-in line at 11:35, received food at 12:15, no lie. There were 8 people in front of us when we arrived and no drive thru traffic. This place is a joke, customer atmosphere is poor and frustrated, seems to be no management present. Orders continuously incorrect. Just all around avoid this place if possible!
CE
Cole Elliott
Feb 19, 2026
2.0
Good food but rude employees
LP
lol pinkman
Feb 19, 2026
1.0
oh I usually have NOTHING to say about fast food workers but don't eat here. I'm surprised that the employees here passed the 3rd grade. food is just BAD, go to van wert if you want Wendy's the drive is worth it. Didn't give us our chili, which was to make up for the fries we paid for, but they ran out of?
CH
Chris Hancock
Feb 16, 2026
1.0
Went to Wendy's and ordered a daves double no onion . When they handed it to me no napkins had to ask for napkins then as im pulling out took a.bite of my sandwich and was absolutely raw and bloody....so disgusted with the quality of food at this location isn't the 1st time they messed up my food or over salted the fries to the point they aren't worth eating...wont be going back.
BJ
Brock Jones
Jan 20, 2026
1.0
Notorious for getting out order wrong and/or shorting order..Failed to give us our chili today and after 20m drive home realized( didnt check bag) so i google their phone # and it does not work..Didnt feel like driving back(7deg out) So i guess ill stop in when back in area..Also food quality not that great lol
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