Wendy's

3.3
440 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
440 South Washington St, New Bremen, OH
45869, United States

Hours

Reviews

3.3
440 reviews
5 stars
142
4 stars
101
3 stars
60
2 stars
30
1 star
107

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and food not matching what was requested.

Food Quality

Many reviews highlighted consistently cold, undercooked, or poorly prepared food, leading to dissatisfaction.

Service Speed

Customers frequently complained about long wait times in both drive-thru and dine-in, often exceeding reasonable expectations for fast food.

Staff Attitude

Several reviews mentioned rude or unhelpful staff, contributing to a negative overall experience.

Cleanliness

Multiple customers noted unsanitary conditions in the dining area and restrooms, indicating a lack of proper maintenance.
  • HS
    Hannah Sunderland
    Dec 19, 2025
    2.0
    Didn’t listen when we said to take cash first. Then I didn’t get the right food.
  • PP
    payton
    Dec 16, 2025
    1.0
    Just awful all around
  • HH
    Heather
    Dec 9, 2025
    1.0
    Couldn’t even order fries without being talked over, only got two piece spicy nugget, they came out non spicy, we went back they gave us the spicy ones instead. had to go back again because they tasted absolutely terrible, got new ones and they tasted slightly less terrible. Threw them all away.Will never go back again due to previous bad experience as well.
  • MA
    My Spare Account
    Dec 9, 2025
    2.0
    While our server was nice to us about our order being wrong and was accommodating to us, the food at this specific location is honestly bad. I usually avoid it but I wanted to give it another chance, my partner warned me, she was right. Avoid this Wendy’s location at all cost.
  • AK
    Alaric Keller
    Nov 25, 2025
    1.0
    Honestly baffled this place is still in business. Seems they’ve been limping along for years. Every time I go it’s like I’m the first customer they’ve ever had and the whole place is chaos. Ceiling was leaking, table was sticky, there was an old French fry on my seat.

Frequently Asked Questions About Wendy's

Is 618 - New Bremen Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the Wendy's drive-through in New Bremen?

The drive-through at Wendy's in New Bremen is open daily from 7:00 AM to 12:00 AM midnight.