Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
4.0
307 reviews
5 stars
153
4 stars
81
3 stars
28
2 stars
12
1 star
33
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple reviews highlighted problems with order accuracy, slow service, and staff training, leading to customer dissatisfaction.
Food Quality
While many customers praised the burgers and ice cream, there were complaints about food temperature and freshness, with some items described as not meeting expectations.
Cleanliness
Several reviews pointed out cleanliness issues, particularly in the kitchen and dining areas, indicating a need for better maintenance.
Positive Experiences
Despite the issues, many customers reported positive experiences with friendly staff and enjoyable food, particularly the ice cream and burgers.
AP
Aaron Post
Jan 29, 2026
1.0
Forgot my food in the bag and super slow
MK
Mike Kilgore
Dec 2, 2025
2.0
Messed up my order then took too long getting me my wrong food. New hires need more training.
CC
Chad Coble
Oct 6, 2025
5.0
Burger was great and ice cream was better
SO
S O
Apr 23, 2021
5.0
Was planning on getting lunch at Wendy's but the line was out to the road. So we stopped at dairy queen and ordered off of their 2 for 4 menu. AMAZING! The food was hot and delicious the workers were very kind and the service was quick. Also I spent as much here as I typically do when ordering Wendy's 4 for 4 and dairy queen's food was way better.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in New Bremen, OH?
Dairy Queen Grill & Chill in New Bremen, OH is open daily from 10:00 AM to 9:30 PM.
What types of food and treats are featured on the menu at this Dairy Queen location?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, and ice cream cakes from DQCakes.com.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, this location offers both drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible for children and those needing assistance?
Yes, the restaurant is family-friendly, welcomes children, and provides booster seats, high chairs, restrooms, and wheelchair accessibility.
Can I order online or use a mobile app to get deals and rewards at Dairy Queen Grill & Chill?
Yes, you can order online for pickup and download the Dairy Queen app for exclusive deals and mobile rewards.
What are the contact details and address for Dairy Queen Grill & Chill in New Bremen?
The address is 490 S Washington St, New Bremen, OH 45869-1273. The phone number is +1 419-977-2916.
Which nearby places can I visit before or after stopping by Dairy Queen Grill & Chill?
Nearby places include The Artist's Touch art gallery, Champion Nutrition smoothie bar, The Cornerstone Shop bookstore, and The Pie Shell bakery for additional shopping and dining experiences.
Are there other dining options close to Dairy Queen Grill & Chill?
Yes, nearby dining options include China 88 (Asian cuisine), Casa Lupita (Mexican restaurant), Taco Bell (fast food), Subway (sandwich shop), and Wendy's (burger restaurant).
What services and stores are available near Dairy Queen Grill & Chill for convenience?
Nearby convenience options include Wagner's IGA Village Market grocery store, Dollar General discount store, Redbox rental kiosks, Sunoco Gas Station, and Cash2Bitcoin ATM.
Does Dairy Queen Grill & Chill provide free WiFi for customers?
Yes, this Dairy Queen location offers free WiFi for customers to use while dining in or waiting.
Brand Certified Facts from Dairy Queen Grill & Chill
This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: