Arby's

4.0
339 reviews
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Business Details

4508 Gallia Street, New Boston, OH
45662, United States
(740) 456-4535
http://www.arbys.com/locations/us/oh/new-boston/4508-gallia-street/store-5895
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
4508 Gallia Street, New Boston, OH
45662, United States

Hours

Reviews

4.0
339 reviews
5 stars
145
4 stars
100
3 stars
48
2 stars
25
1 star
21

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some enjoying fresh and hot meals while others received cold, overcooked, or incorrect orders.

Service Issues

Many reviews highlighted slow service and order inaccuracies, with some customers experiencing rude or impersonal interactions.

Pricing Concerns

Several customers expressed dissatisfaction with the high prices relative to the quality and quantity of food received.

Cleanliness and Atmosphere

The dining area was generally noted as clean, but some customers mentioned uncomfortable temperatures and a lack of attention to the dining environment.
  • DL
    Denise Lopez-Brown
    Dec 26, 2025
    2.0
    The one on bridge still has a smoky smell from fire. Beef tasted spoiled and fries were well over cooked.
  • HW
    Hans Weiffenbach
    Dec 5, 2025
    4.0
    Food was hot🔥 and drinks were cold 🥶
  • TR
    Tim Rawlins
    Nov 30, 2025
    5.0
    Good food consistent and friendly staff describing what the sandwich consist of
  • AM
    Amanda Mullins
    Nov 27, 2025
    3.0
    They did not gove us the correct sandwiches, which we did not know until a good ways doen the road. Other than thay the only complaint would be that their milkshake machine is always "broke down" and they run out of roast beef sometimes.
  • GG
    Gabriel
    Oct 31, 2025
    1.0
    Shake machine was down yesterday, they refused to give me a refund for the shake.
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