Wendy's

3.6
865 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7400 Fodor Road, New Albany, OH
43054, United States

Hours

Reviews

3.6
865 reviews
5 stars
344
4 stars
204
3 stars
114
2 stars
63
1 star
140

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 20 minutes, especially in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and wrong food being served.

Staff Attitude

Numerous customers described staff as rude, unprofessional, and inattentive, with some feeling ignored during their visits.

Food Quality

Several reviews mentioned cold food, stale fries, and overall poor food quality, leading to disappointment.

Cleanliness

The cleanliness of the restaurant, including bathrooms and dining areas, was criticized, with reports of dirty conditions.
  • JD
    Jacob Dobson
    Nov 13, 2025
    1.0
    Ordered two chilis... Both are barely halfway full. Why charge double the price if you're going to literally scam customers? Charging back this purchase as they will not refund me
  • AQ
    Ardo Quiñones
    Oct 23, 2025
    1.0
    Muy lentos en la hora picó y por lo que se ve al Gerente no le importa más de 20 minutos esperando que me cojieran la orden. Una sola persona para atender el pedido y servir baaaa
  • JG
    Joseph Gallo
    Oct 15, 2025
    2.0
    Obviously have recently made some poor hires. Will put your order in wrong. Pretend to correct it. And then still give you the wrong order. Didnt realize Dave's double was a double cheese burger. Honestly wish I was given a copy of my receipt. The service was so poor that if anyone had this location on their resume looking for a job in the future I wouldn't hire them off of that alone. At least the food is consistent.
  • KB
    Kendra Bowman
    Oct 9, 2025
    2.0
    Did you know after you pay they have you pull all the way forward past the windows, to wait for our food to come out? 6 minutes by the way. I’m assuming they didn’t want our 1 order to mess with their food times at the drive thru.
  • MM
    Michele
    Oct 8, 2025
    5.0
    Went through drive thru; New Albany has always been a beautiful are! Haven't been this way in 15 years! This is the Nicest Wendy's anywhere in Columbus etc.

Frequently Asked Questions About Wendy's

Is 7400 Fodor Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.