Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported extremely long wait times, often exceeding 20 minutes, especially in the drive-thru.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and wrong food being served.
Staff Attitude
Numerous customers described staff as rude, unprofessional, and inattentive, with some feeling ignored during their visits.
Food Quality
Several reviews mentioned cold food, stale fries, and overall poor food quality, leading to disappointment.
Cleanliness
The cleanliness of the restaurant, including bathrooms and dining areas, was criticized, with reports of dirty conditions.
JD
Jacob Dobson
Nov 13, 2025
1.0
Ordered two chilis... Both are barely halfway full. Why charge double the price if you're going to literally scam customers? Charging back this purchase as they will not refund me
AQ
Ardo Quiñones
Oct 23, 2025
1.0
Muy lentos en la hora picó y por lo que se ve al Gerente no le importa más de 20 minutos esperando que me cojieran la orden. Una sola persona para atender el pedido y servir baaaa
JG
Joseph Gallo
Oct 15, 2025
2.0
Obviously have recently made some poor hires. Will put your order in wrong. Pretend to correct it. And then still give you the wrong order. Didnt realize Dave's double was a double cheese burger. Honestly wish I was given a copy of my receipt. The service was so poor that if anyone had this location on their resume looking for a job in the future I wouldn't hire them off of that alone. At least the food is consistent.
KB
Kendra Bowman
Oct 9, 2025
2.0
Did you know after you pay they have you pull all the way forward past the windows, to wait for our food to come out? 6 minutes by the way. I’m assuming they didn’t want our 1 order to mess with their food times at the drive thru.
MM
Michele
Oct 8, 2025
5.0
Went through drive thru; New Albany has always been a beautiful are! Haven't been this way in 15 years! This is the Nicest Wendy's anywhere in Columbus etc.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in New Albany, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter New Albany, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (614) 855-5101.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 7400 Fodor Road Wendy’s serve breakfast?
Yes, this Wendy’s location in New Albany, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's at 7400 Fodor Road?
The drive-through is open Monday through Friday from 6:30 AM to midnight, and on Saturday and Sunday from 7:00 AM to midnight.
Is this Wendy's location open for dine-in and delivery services?
Yes, this Wendy's location offers dine-in, drive-thru, and delivery services where available.
Does the Wendy's at 7400 Fodor Road serve breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I place an order online or through an app for this Wendy's?
You can order through the Wendy's mobile app or their website at order.wendys.com, selecting this location to see menu availability and prices.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How do I contact this Wendy's location for feedback or questions?
You can call (614) 855-5101 directly or reach the Customer Care team via their Contact page or by calling 888-624-8140.
Are Wendy's gift cards available to purchase at this location?
Yes, gift cards are available in-restaurant, through retailers, and online at wendysgiftcards.com.
What nearby fast food options are available around Wendy's at 7400 Fodor Road?
Nearby fast food options include Tim Hortons for coffee and cafe items, Subway for sandwiches, Burger King for burgers, and Smoothie King for smoothies.
Are there nearby schools or daycares near this Wendy's?
Yes, Ready Set Grow preschool and New Albany Early Learning Center, as well as K-1 Elementary School, are located nearby, convenient for parents visiting Wendy's.
What other services can I find near the Wendy's at 7400 Fodor Road?
Close by you'll find Firestone Complete Auto Care for vehicle needs, Coinstar for currency exchange, and EnVogue Nails and Spa for personal care.