Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local New Albany Subway® Restaurant at 5186 New Albany Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.7
224 reviews
5 stars
101
4 stars
43
3 stars
29
2 stars
12
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
There are numerous complaints about poor customer service, including rudeness and lack of assistance with online orders.
Food Quality
Several customers reported issues with food freshness and incorrect orders, leading to dissatisfaction.
Cleanliness
While some reviews praised the cleanliness of the establishment, others reported unsanitary conditions, including mold in drink fountains.
Inconsistent Policies
Customers expressed frustration over inconsistent coupon policies and closing times, leading to confusion and disappointment.
Positive Experiences
Despite the negative feedback, some customers highlighted friendly staff and good food, indicating that experiences can vary significantly.
- JFJennifer FireAug 13, 20251.0Horrible customer service
- TWTim WygantNov 17, 20215.0Very good.
Frequently Asked Questions About Subway
What types of meals are served at Subway on 5186 New Albany Rd?
Subway serves breakfast, lunch, and dinner.
What are the operating hours of Subway in New Albany, OH?
The Subway on 5186 New Albany Rd is open daily from 9:00 AM to 10:00 PM.
Does the Subway at 5186 New Albany Rd offer catering services?
Yes, this Subway location offers catering services for your events and gatherings.
Can I pick up my order in-store or choose delivery from Subway on New Albany Rd?
Yes, Subway offers both in-store pickup and delivery options for your convenience.
Is dine-in available at Subway located at 5186 New Albany Rd?
Yes, dine-in service is available at this Subway location.
How can I view the menu for Subway in New Albany?
You can see the menu online at https://subway.com/en-us/restaurant/22561-0/menu.
What is the phone number to contact Subway at 5186 New Albany Rd?
You can reach Subway at +1 614-775-9007 for inquiries or orders.
Are there nearby schools or daycare centers close to Subway on New Albany Rd?
Yes, K-1 Elementary School and Ready Set Grow preschool are nearby, which can be convenient for parents picking up meals.
What other dining options are near Subway on 5186 New Albany Rd?
Nearby options include Smoothie King for smoothies, Wendy's and Burger King for fast food, and Ladybug Cafe for vegetarian fare.
Are there convenient services near Subway that can complement a visit?
Yes, Firestone Complete Auto Care, The UPS Store 3910, and Coinstar ATM are nearby for automotive, shipping, and financial needs.