Chipotle Mexican Grill

Reviews

• JR

  Joe Ream

  6 days ago
  1.0
  Consistently late opening, smaller portions than other Chipotles, food is generally good though.
• SS

  Slatzers

  Nov 8, 2025
  4.0
  Generally happy with my visits. Very inconsistent location. I have had my online orders wrong a few times. Still enjoyed what I got just not exactly what I paid for. Staff is mostly kind and acts like they care. Been to several Chipotles where you can tell everyone hates their job and couldn’t care less.
• JR

  Julie Ruiz

  Nov 1, 2025
  1.0
  This location started out strong but with every recent trip it’s getting worse and worse. I’m not sure if it’s lack of training or poor management of the restaurant but, they are consistently out of key ingredients. The food line for indoor service isn’t stocked properly and the staff has to run back to the carryout line to replenish without help while the customers wait. The online service isn’t any better, twice they have made the items in my order completely incorrect. These poor kids making the food need guidance and proper training.
• GA

  Gerardo Atilano

  Oct 20, 2025
  2.0
  I’ve been coming to this location for months, and so far everything was fine until a month ago; I normally go for a late lunch, and since a month ago a new girl (red hair) started working there. Everytime I go it takes like 15 minutes to get my food even tho there’s only 5-8 people ahead of me. I understand there’s a learning period of time but it’s been a month and things don’t improve. Maybe some training could help.
• LL

  layla

  Oct 12, 2025
  1.0
  if i could leave zero stars i would. we ordered online for two bowls both of them double chicken and guacamole. 45 dollars plus tip. upon opening up the bowls our orders had no more than 3 pieces of chicken and it was literally DRENCHED with the liquids of the beans it literally looked like bird food. i would have expected this if we had ordered 3 minutes before close but we literally ordered at 7pm. we drove all the way there just to get a manager to look at the order and asked if they would eat this for dinner. He sat there and tried to argue about why it looked like that and that there was chicken in the order. we had asked for a refund but instead he rather argued about it. Horrendous customer service. did said refund behind their noses and not to mention the employees sat there with smug faces . when i look over to the person ordering in line their bowl was neatly done and FULL packed with food. interesting how it works when you order online. thought this was the end of it but when we were leaving to get to the car one of their employees had the audacity to stand there and dance childishly mocking us. HORRIBLE HORRIBLE. Take the accountability that your service and quality of food is not up to par. Not to mention we never ordered from this location before the app just happened to send our order there. Never going back and i advise others not to either. Management looks super poor too, shouldn’t allow teenagers to be working such a role if you can’t take a customer service business seriously.

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