McDonald's

3.5
1250 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
21 Watkins St, Nelsonville, OH
45764, United States

Hours

Reviews

3.5
1,250 reviews
5 stars
437
4 stars
248
3 stars
237
2 stars
123
1 star
205

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported rude staff, slow service, and incorrect orders, leading to frustration.

Cleanliness

Multiple reviews highlighted poor cleanliness in the restaurant, including dirty tables and restrooms.

Food Quality

There were numerous complaints about food quality, including stale items, incorrect orders, and food that was not cooked properly.

Management

Some customers praised individual managers for their helpfulness, while others criticized management for poor staff behavior and service.
  • TA
    Tammra Anderson
    Dec 29, 2025
    2.0
    OK first off I ordered on the screen thing so I could use my points. OK that already made me mad because I had to restart my order twice because your screen thingy is not advanced enough. It didn’t work good and it didn’t give me a receipt. OK so I go to the counter I had troubles paying, but we’re not gonna get into that. you guys messed up my sandwich. I requested one thing, one thing on my sandwich and that was bacon And you messed that up how do you mess up the one thing that I requested? It was a double bacon quarter pounder. It’s literally in the name you messed up. I’m very disappointed next time I will be going to the Logan McDonald’s. They will never do me bad. BYE.
  • BS
    Becky Simison
    Dec 24, 2025
    1.0
    No changing table in either bathroom, though there are holes in the walls where they used to be. There was also no soap in the women's bathroom. Google also said they were closed, when they in fact were not, so hours are wrong online.
  • BM
    Bill Mills
    Dec 24, 2025
    1.0
    No changing table in the men's or women's restroom.
  • MB
    Michael Barnes
    Dec 13, 2025
    1.0
    Workers present but refusing service during business hours
  • SS
    Strqpn
    Nov 14, 2025
    4.0
    Every time I go to get food anytime past 10:00 I run into stale buns. Any other time everything’s great no problem. Me personally wouldn’t give someone a stale bun.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 21 Watkins St, Nelsonville?

Delivery is available daily from 7:00 AM to 10:00 PM.

Can I use drive-through service at this McDonald's location?

Yes, the drive-through is open Monday to Thursday and Sunday from 5:00 AM to 11:00 PM, and Friday to Saturday from 5:00 AM to midnight.