Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.2
570 reviews
5 stars
324
4 stars
139
3 stars
59
2 stars
19
1 star
29
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, particularly the ice cream and burgers, but some items were reported as overcooked or cold.
Service Issues
Multiple reviews highlighted inconsistent service, including slow wait times, mistakes with orders, and rude staff interactions.
Cleanliness
The restaurant's cleanliness was frequently mentioned, with some customers noting dirty tables and floors.
Staff Training
There were concerns about staff training and management, with reports of unprofessional behavior and lack of supervision.
Value for Money
Many customers felt the prices were reasonable for the quality of food, although some expressed dissatisfaction with specific charges.
- GJGaba JordanNov 19, 20251.0This was in my fries 😡😡😡😡
- ARAnthony RaymondNov 1, 20255.0Daughter is hooked on the tenders and soft pretzels
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Napoleon, OH specialize in?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, burgers, fries, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, and DQ Cakes.
What are the operating hours for Dairy Queen Grill & Chill in Napoleon?
From Monday to Friday, Dairy Queen is open from 10:30 AM to 9:45 PM. On Saturdays and Sundays, the hours are from 11:00 AM to 9:45 PM.
Is there drive-thru service available at Dairy Queen Grill & Chill in Napoleon?
Yes, this location offers a drive-thru service for convenient ordering and pickup.
Does Dairy Queen Grill & Chill in Napoleon accommodate families with children?
Yes, the restaurant is family-friendly and provides booster seats, high chairs, and welcomes children.
Can customers order food online for pickup at Dairy Queen Grill & Chill in Napoleon?
Yes, customers can place orders online for pickup through the Dairy Queen website.
Is there outdoor seating and free WiFi available at Dairy Queen Grill & Chill in Napoleon?
Yes, the location has outdoor seating and offers free WiFi to customers.
What phone number can I use to contact Dairy Queen Grill & Chill in Napoleon?
You can reach Dairy Queen Grill & Chill at +1 419-592-2253.
How can I get exclusive deals and rewards from Dairy Queen Grill & Chill in Napoleon?
You can download the Dairy Queen mobile app for exclusive deals and rewards.
What nearby fast food options are available close to Dairy Queen Grill & Chill?
Nearby fast food options include Wendy's, Burger King, Taco Bell, Domino's Pizza, and Subway, which offer additional dining choices near Dairy Queen.
Which local businesses near Dairy Queen Grill & Chill could I visit for banking or automotive services?
Near Dairy Queen, you can find Farmers & Merchants State Bank and F&M Bank for banking. For automotive services, there are Napoleon Auto Service Center, Gunn's Auto Services, and Murphy USA gas station.
Are there any nearby hotels or inns close to Dairy Queen Grill & Chill in Napoleon?
Yes, nearby accommodations include the Napoleon Inn and Suites and Knights Inn Napoleon, useful for visitors needing a place to stay.