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Brand Certified

Arby's

3.2
(100 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
775 American Road, Napoleon, OH
43545, United States

Hours

Reviews

3.2
100 reviews
5 stars
36
4 stars
14
3 stars
11
2 stars
8
1 star
31
  • RB
    Rob Bartlett
    4 days ago
    3.0
    Online order and still not correct
  • DD
    Dylan D
    Feb 17, 2026
    1.0
    SO i decided to get Arby's tonight and it was honestly the most angry and disappointing experience I've ever had at a fast food place. I drove 15 minutes there and i guess the night shift must've got hit upside the head with a stupid hammer cause HOLY Christ did they screw up my order bigtime and i guess everyone else's order cause i wasn't the only angry one in there. I ordered a Meat&3 box and a Number 1 classic with potato cakes and 2 drinks. What i actually got was a fish sandwich, a double roast beef, 2 fries, one crinkle and one curly and my drinks. Nothing else. I drove home thinking my order was correct... what a goofball i was. I then drove 15 minutes back there and wanted a refund and my correct order and they told me i could only have either or. My honest opinion that's not the right way to do it but what do i know right? So i just get my refund and leave. I will never go back there during the night due to the absolute chaos and disarray the kitchen was in.
  • DH
    Dwight Hansell
    Dec 26, 2025
    5.0
    In outstanding dining experience. We were greeted quickly and efficiently by a very friendly employee who promptly took our order and in a very expeditious fashion our food was delivered perfectly prepared. My Arby’s roast beef was very kindly sliced in a perfect manner and lettuce and tomato that they ordered as extras were given with absolutely perfect proportions. My wife had ordered a small fries and they gave her a large merry Christmas I guess.. don’t believe the bad reviews this place rocks.
  • GJ
    G Miller Jr
    Nov 26, 2025
    4.0
    The young man went out of his way to complete our order and bring it to the car right after opening time.
  • LM
    leon munn
    Nov 7, 2025
    1.0
    Arby's should be ashamed! I bought 3 roast beef sliders and each slider literally had 1 small slice of roast beef on it! Well they just lost a customer. For some reason it doesn't give me an option to post pictures of the food.

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 08, 2026Yext Knowledge Graph
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