Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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Many customers reported rude or indifferent staff, particularly in the drive-thru, leading to negative experiences.
Order Accuracy
Frequent complaints about incorrect orders and missing items, with some customers expressing frustration over repeated issues.
Food Quality
Mixed reviews on food quality, with some praising freshness while others reported undercooked or stale items.
Wait Times
Long wait times in the drive-thru and for orders were commonly mentioned, contributing to customer dissatisfaction.
JK
Jensyn Kasee
1 day ago
5.0
This place is every nice you get your food right away so you not wait like 10 to 20 minutes and Lexi will have it out quick best place to have lunch breakfast and dinner.
JJ
Ja’Onteria
Feb 5, 2026
5.0
Thank you Sidel for the first exceptional customer service and the staff in the kitchen food very FRESH and fries are not to salty 😎
PC
Peggy Cook
Jan 12, 2026
2.0
Would be nice if people would make food at least presentable. The cheeseburger we received in the drive thru would not have been acceptable to a member of corporate.
KS
Kevin Stetka
Jan 2, 2026
1.0
I pulled up to the drive thru on New Year's Day 2026 and heard the automated greeting but did not hear a staff member. I sat there for about two minutes and said, 'hello?'. The drive thru attendant then said with an attitude, "I said one minute!" Perhaps I didn't hear her the first time. . . I then pulled up to the window where the same attendant preceded to passive-aggressively say to her co-worker "People sayin' 'hello, hello', while I'm dealing with a Russian lady who can't speak English". When I got home, I called and asked to speak to a manager. I recognized the voice of the person who answered the phone and it was the very same attendant who had an attitude with me. I asked for the manager and she stated she was the manager, which was a lie. I then asked for her name and she said it was April. I told her that I knew she was not the manager. She then put me on hold without saying anything. So, I called back. This time a young boy answered claiming to be the manager. I suspected that he was lying too. When I explained "April's" attitude and what she said, he proceeded to tell me that she was frustrated with another customer and not me. So, basically, he knew who I was, what "April" had said and did probably before I even called. Besides this incident, I have frequently had issues with staff having attitudes. They often have young people with bad attitudes working the drive thru. I have rarely encountered a friendly person at this location. Further, there is almost always a wait time. They also frequently forget to either put in my order accurately or give items I did order. I have lived in the area for three years now and have gone to this location several times. I will not be going to this location if I continue to go to McDonald's at all.
DM
Dylan Mendoza
Jan 1, 2026
1.0
Worst service ever, they put your last if you order online
What are the regular operating hours of this McDonald's location?
This McDonald's is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's offer drive-through service and what are its hours?
Yes, drive-through is available every day. Hours are 5:00 AM to 11:00 PM Monday to Saturday, and 6:00 AM to 11:00 PM on Sundays.
What delivery services does this McDonald's provide?
Delivery services include curbside pickup, regular delivery, same-day delivery, and no-contact delivery.
Can I order from McDonald's using a mobile app?
Yes, you can order via the McDonald's App available on iOS and Android, or by using the provided online order link.
What forms of payment are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is WiFi available at this McDonald's location?
Yes, WiFi service is available for customers at this location.
What is the address and contact number of this McDonald's?
The McDonald's is located at 12 Munroe Falls Ave, Munroe Falls, OH 44262. The main phone number is +1 330-686-9644.
Can I visit other dining options near this McDonald's?
Yes, nearby dining options include Pizza Hut, Lemongrass Grill, Subway, Gionino's Pizzeria, and The Spice Delight which offer pizza, Thai, sandwiches, Italian, and Indian cuisine respectively.
What other services and shops are available near this McDonald's?
Nearby you can find beauty salons like The Scissor Room and HD Skin & Beauty, as well as service providers like Computer ER for IT repair and Amanda Ellis Photography for event photography.
Where can I find municipal services close to this McDonald's?
The City of Munroe Falls Ohio and Munroe Falls City Hall are located nearby, providing government and public services to the community.
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