Multiple customers reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
While many enjoyed the food, there were complaints about items being served cold or not as expected.
Cleanliness
Some reviews highlighted cleanliness, with a mix of positive and negative comments about the restaurant's condition.
Ice Cream Consistency
Customers frequently praised the ice cream but noted inconsistencies in preparation and quality.
Pricing Concerns
Several customers felt that prices were too high for the portion sizes and quality of food.
LB
L Bales
Oct 9, 2025
5.0
Drive thru for ice cream cones...
Always good!
CO
Chris OQuin
Aug 21, 2025
4.0
Its Dairy Queen... what more do you need to know? Order a blizzard, and enjoy life.
CC
Cheyenne
Jul 12, 2025
1.0
Apparently when you sit out of patio with your dog, you get forgotten about and receive the worse service. Actually insane. First off they literally only have water, lemonade and sweet tea. When I ordered my food, I was waiting at the counter and they were telling people they’d bring it out to them. I went to sit outside and after a long while I went to check on the food and another employee was in process of taking it outside for me but forgot my sundae. They said they would be bringing it out. 15-20 minutes later and they still didn’t bring it out and had to go ask the same guy who told me he would and had such an attitude about it. This place is the worse and I’m glad I do not live close to here but poor first experience
LC
Larry Coleman
Jun 11, 2025
5.0
Great service and enjoyable food and treats.
BR
bryan rooth
Jun 5, 2025
5.0
You can't beat a good Blizzard. I like to bring the kids to a DQ once every other week. This place was clean, all the employees were nice and the orders came out right. We always go in to sit down and enjoy our cool treats. We will be back to this place and maybe even try some hot eats. I'm curious on how their onion rings are.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Mount Vernon, OH?
Dairy Queen Grill & Chill is open daily from 10:00 AM. Monday through Thursday and Sunday, it closes at 10:00 PM, and on Friday and Saturday, it closes at 10:30 PM.
Where is Dairy Queen Grill & Chill located?
The restaurant is located at 1600 Coshocton Ave, Mount Vernon, OH 43050-1416, United States.
What are some popular menu items at Dairy Queen Grill & Chill?
The menu features Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, shakes & malts, and DQ Cakes.
Does Dairy Queen Grill & Chill offer drive-thru and mobile ordering services?
Yes, the location offers drive-thru service and supports mobile ordering & rewards through their app.
Is Dairy Queen Grill & Chill family-friendly and suitable for kids?
Yes, the restaurant welcomes families and children, making it a family-friendly dining option.
How can I place an order for pickup at Dairy Queen Grill & Chill?
You can place a pickup order online through their website at https://www.dairyqueen.com/en-us/order/pickup/n/43097/.
Are there any nearby eateries I can visit before or after going to Dairy Queen Grill & Chill?
Yes, nearby dining options include Bob Evans for American cuisine, Bombay Garden for Indian and Greek food, Ichiban Sushi & Hibachi for sushi and Japanese dishes, and Subway for sandwiches.
What health and dental services are available near Dairy Queen Grill & Chill?
Nearby you can find Wigal Orthodontics, Comfort Dental Braces, Comfort Dental Mount Vernon, Razzano Vision Care, Mount Vernon Eyecare, and Pearle Vision for various dental and optical care needs.
Are there any convenience stores or gas stations near Dairy Queen Grill & Chill?
Yes, nearby options include Marathon and Hot Rods Food Mart, which offer gas, convenience, and other essentials.
Can customers find fitness or wellness services near Dairy Queen Grill & Chill?
Yes, Planet Fitness is nearby for gym and active life activities, and Marlow Salon Spa offers hair salon and spa treatments including massages.