McDonald's

3.3
2094 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
560 N High St, Mount Orab, OH
45154, United States

Hours

Reviews

3.3
2,094 reviews
5 stars
644
4 stars
427
3 stars
402
2 stars
233
1 star
388

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and food being given to the wrong customers.

Service Speed

Many reviews highlighted long wait times for food, both in the drive-thru and inside the restaurant.

Cleanliness

Customers frequently noted that the dining area and bathrooms were dirty, with some describing it as the dirtiest McDonald's they had visited.

Staff Attitude

Several reviews mentioned rude or unprofessional behavior from staff, particularly during busy hours.

Food Quality

Mixed feedback on food quality, with some customers enjoying their meals while others complained about cold or poorly prepared food.
  • KJ
    Katrina Jackson
    Jan 1, 2026
    2.0
    We were in line for breakfast and at the speaker with still time for breakfast and no one answered the speaker till after breakfast had ended by just a minute. It was total bs that they wouldn’t let us have breakfast that we had ordered on the app. We were there before breakfast with plenty of time waiting in line for 20+ minutes.
  • JM
    James Maddy
    Dec 20, 2025
    1.0
    Managers must be just plain dumb to allow so much food to go out wrong mchickens had so much mayo on it then big Mac had sauce and 1 pickle on it. They need to get better people cause its rarely a good experience trying to go there.
  • KM
    ken muzic
    Dec 16, 2025
    3.0
    Had to wait a very long time for service
  • NK
    Nagisa K
    Dec 8, 2025
    1.0
    I ordered a happy meal and they forgot to include a hamburger. Why is it so hard to make sure everything is included in one single order?
  • GB
    Gerald Blanchard
    Nov 30, 2025
    1.0
    Good, the manager or whoever the guy is that's a got glasses young guy. I'm saying I have blonde red hair. This guy gave my order to somebody else. And then the guy walks out and he says I'm not gonna make another one for you, dude. It says it was already picked up. The number is already been completed. I said I was standing right here and you gave it to somebody else. This place is terrible with not getting their orders. Correct or handing orders to other people. The food is not good anymore. It's cold.\n They have gone downhill badly. And then when they screw up, everybody doesn't know what's going on, they're confused, but that guy needs to be fired. Because he is really incompetent as an employee

Frequently Asked Questions About McDonald's

What are the regular in-store hours for McDonald's at 560 N High St, Mount Orab?

McDonald's at 560 N High St, Mount Orab is open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and open 24 hours on Friday and Saturday.

When is the drive-thru open at this McDonald's location?

The drive-thru is open from 5:00 AM to midnight Monday through Wednesday, 5:00 AM to 4:00 AM on Thursday, 24 hours on Friday and Saturday, and from 4:00 AM to midnight on Sunday.