Customers frequently praised the friendly and helpful staff, though some reported issues with order accuracy and slow service.
Food Quality
While many enjoyed the food, particularly the ice cream and Blizzards, there were complaints about stale cones and incorrect orders.
Cleanliness
Several reviews noted cleanliness issues, including dirty tables and unsanitary conditions.
Management Issues
Some customers expressed dissatisfaction with management's handling of customer service and order fulfillment.
Pricing Concerns
A few reviews mentioned that the prices were perceived as high for the value received.
RM
Robert Michaels
Sep 17, 2025
5.0
Love DQ!
KK
Kim K
Aug 29, 2025
5.0
Always the best-made Blizzards in a multi-county area, with fast & friendly service every time we pass through Mt. Orab.
MP
Michele Puckett
Aug 1, 2025
1.0
Everytime I go there & get a med cone it's stale. I brought it to an employee's attention so I went back 2 weeks later & yet again another stale cone.
AK
Angie K
Jul 15, 2025
5.0
I went in after being in the heat all day. I was glowing red from the sun & heat(despite how many times I applied sunblock) and before I placed my order the sweet girl gave me a cup to get some ice water. We ordered a blizzard and a dipped cone and it was ready superfast. I was still grabbing a handful of napkins, my keys and water. She helped carry my order to the car because my hands were full.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Mount Orab?
The Dairy Queen Grill & Chill is open daily from 10:30 AM to 9:00 PM, except on Fridays and Saturdays when it stays open until 10:00 PM.
Is Dairy Queen Grill & Chill closed on any holidays?
Yes, it is closed on November 27, 2025, and December 25, 2025, for holidays.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, the restaurant features a drive-thru for customer convenience.
Are there family-friendly amenities available at Dairy Queen Grill & Chill?
Yes, the location is family-friendly and provides booster seats, high chairs, and is wheelchair accessible.
Can I find seating options outdoors at this Dairy Queen?
Yes, the Dairy Queen Grill & Chill offers outdoor seating for guests.
What special menu items are featured at Dairy Queen Grill & Chill?
The menu highlights Blizzard® Treats, Chicken Strip Basket, Grillburgers®, soft-serve ice cream cones, shakes, malts, and offers custom cakes from DQCakes.com.
Is Wi-Fi available at Dairy Queen Grill & Chill?
Yes, free Wi-Fi is available for customers at this location.
What nearby hotels can I stay at when visiting Dairy Queen Grill & Chill?
Nearby hotels include the Countryside Inn and Suites, which guests can consider when visiting the Dairy Queen Grill & Chill.
Which other fast-food restaurants are close to Dairy Queen Grill & Chill in Mount Orab?
Nearby fast-food options include Subway, Tasty Sandwiches Mmmm, Mt Orab Food Court, Great Steak, Lee's Famous Recipe Chicken, Taco Bell, Baskin-Robbins, KFC, LaRosa's Pizzeria, Snappy Tomato Pizza, and Burger King.
Are there medical or health facilities near Dairy Queen Grill & Chill?
Yes, nearby medical facilities include Premier Pain Treatment Institute and Summit Physical Therapy - Mt. Orab, Ohio, as well as Ashley Grove Apartments senior living options and Mt Orab Vision Center.